Note fondée sur 384 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 avr. 2024
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kathleen,I am eager to understand the challenges you faced during your visit as you've rated us 1. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kim,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Brett,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bradley,Your generous 8-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.
par un voyageur
Publié le 8 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Douglas,Thank you for the excellent review! Maz K.#Team6
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Terry,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 19 janv. 2024 sur Expedia
A big plus: during my stay, the door lock failed when housekeeping attempted to clean. Staff moved all my stuff to another room (with consent). I've stayed at this property multiple times in the last 5 months due to travel for grad school. Cleanliness of some rooms is ??
Some non-smoking rooms have obviously been smoked in. Some deep cleaning is needed. Some of the more-frequently rented rooms need attention. Some bed spreads have burn holes. Sheets ARE clean. Staff is nice. Large, unfenced, area to run my dogs was what kept me going back.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kenneth,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Property seems to have been recently renovated; Floors, fixtures, paint. The only thing I would recommend they do is maintain the heating/cooling unit. Ive stayed here twice the first time the filter was loaded with dust so a washes and dried it in the tub 2nd stay I checked and no filter there so the inside was completely packed with dust an 1in thick.
Other then that the staff that I have interacted with our friendly and helpful.
Its convieniant and very affordable
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Terry,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
