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Aparthotel

Alteza Polanco

4.0 star property
4-star aparthotel near Plaza Polanco

Choose dates to view prices

Photo gallery for Alteza Polanco

Restaurant
Front of property - evening/night
Master Suite, 1 Queen Bed, Interior View | Terrace/patio
Shower, free toiletries, hair dryer, towels
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Spa
  • Gym

Explore the area

View in a map
Blas Pascal No. 111, Mexico City, 11510
  • Place, Plaza Polanco
    ‪1 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Mexico City

Polanco stay.You'll be steps from Plaza Polanco and within a 10-minute walk of Plaza Carso Shopping Center with a stay at this Polanco aparthotel. Also, Antara Polanco is within half a mile (1 km) and Acuario Inbursa is within 2 miles (3 km).
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Plaza Polanco - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Plaza Carso Shopping Center - 10 min walk - 0.9 km
  • Antara Polanco - 12 min walk - 1.0 km
  • Soumaya Museum - 12 min walk - 1.0 km

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Regma Express - ‬3 min walk
  • ‪Hosteria de la Selva Negra - ‬2 min walk

About this property

Alteza Polanco

4-star aparthotel near Plaza Polanco
There's a restaurant on site. Public spaces have free WiFi. Event space at this aparthotel measures 474 square feet (44 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and a terrace are also featured at the business-friendly Alteza Polanco. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mexico City aparthotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 474 sq ft of conference space
  • 44 sq m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

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Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (USD 10 per night)
  • Limited onsite self parking

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 474 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 70 units
  • 8 floors
  • Banquet hall
  • Built in 2014

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

How close is Alteza Polanco to the airport?

Alteza Polanco is 11.4 mi (30-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Alteza Polanco?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Alteza Polanco on Jul 3, 2026 start from CA $201, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alteza Polanco have an airport shuttle?

Alteza Polanco offers an airport shuttle 24 hours a day, on request, for a charge of USD 70 per vehicle, roundtrip.

Does Alteza Polanco offer free breakfast?

Free breakfast isn’t provided at Alteza Polanco, but cooked-to-order breakfast is offered for a fee of between USD 10 and 21 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Alteza Polanco?

No, there is no casino at this aparthotel.

What time is check-in at Alteza Polanco?

Check-in begins at 3 PM.

Is there free parking at Alteza Polanco?

Free parking is not available at this aparthotel. Self parking is available for USD 10 per night.

Does Alteza Polanco have a pool?

Alteza Polanco does not have a pool.

Does Alteza Polanco have a restaurant?

Yes, there is a restaurant on site.

Does Alteza Polanco have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages.

How close is Alteza Polanco to downtown Mexico City?

Alteza Polanco is 5.1 mi away from Mexico City.

Alteza Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 348 out of 665 reviews
Rating 8 - Good. 190 out of 665 reviews
Rating 6 - Okay. 84 out of 665 reviews
Rating 4 - Poor. 28 out of 665 reviews
Rating 2 - Terrible. 15 out of 665 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

pablo

Liked: Cleanliness, amenities, communication
All was smooth and team is awesome !! good place to stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and hotel.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, communication
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zeila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service, excellent location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

andres

Liked: Cleanliness, communication
Excellent hotel and location!!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

AIBI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for business and shopping!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Susana

Liked: Cleanliness, room comfort, communication
Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication
Solid. Good location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelent service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, communication
Nice hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
love the how clean and confortable was the room. very friendly staff.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Michael Curtis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice little hotel. But they have a major deficiency-no king size beds
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Yevgen

Liked: Cleanliness, property conditions & facilities, communication
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service, especially the bellboy Raul! He is the best
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, communication
The hotel was extremely clean, the staff was wonderful and the morning brunch selections at the roof top restaurant were great
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Gretel

Liked: Cleanliness, property conditions & facilities, communication
The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Paulina

Liked: Cleanliness, property conditions & facilities, communication
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Hotel, staff and service
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location & very clean
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
Very nice, quiet location. Nice rooms
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great experience, friendly service and good amenities
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location and easy access to main tourist destinations in Polanco and vicinity