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DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5 star property
3.5-star spa hotel near Expo Santa Fe Mexico, connected to the convention center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Mexico City Santa Fe

Property entrance
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Restaurant
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 3 No. 55 Col. Lomas de Santa Fe, Mexico City, 01219
  • Place, Expo Santa Fe Mexico
    ‪7 min walk‬
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Place, Parque La Mexicana
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS)

Room, Non Smoking (2 DOUBLE BEDS)

9.0 out of 10
Wonderful
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Living area

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Living area

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace

Premium Suite, 1 King Bed, Non Smoking, Terrace

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

Room, Accessible, Non Smoking (mob/hearing acc w/ roll-in shower)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Accessible Two Double Beds Room with Roll In Shower

Bathroom

Accessible Two Double Beds Room with Roll In Shower

  • Sleeps 2

1 King Bed Suite-Premium Wifi

  • Sleeps 3

1 King Bed 2 Room Premium Suite-Prem Wifi

  • Sleeps 2

View all photos for Two Double Beds Room

Minibar, in-room safe, desk, blackout drapes

Two Double Beds Room

  • Sleeps 4

View all photos for King Bed Room

Minibar, in-room safe, desk, blackout drapes

King Bed Room

  • Sleeps 2

View all photos for Junior King Bed Suite

Minibar, in-room safe, desk, blackout drapes

Junior King Bed Suite

  • Sleeps 3

View all photos for Premium King Bed Suite with Terrace

Minibar, in-room safe, desk, blackout drapes

Premium King Bed Suite with Terrace

  • Sleeps 4

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The Paragon Hotel Mexico City Santa Fe By Accor

Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $162
CA $194 total
includes taxes & fees
Feb 20 - Feb 21
The Paragon Hotel Mexico City Santa Fe By Accor

About the area

Mexico City

Santa Fe stay.Within a 15-minute walk of this Santa Fe hotel, you'll find Expo Santa Fe Mexico and Parque La Mexicana. Also, K1 Speed ​​Mexico Garden Santa Fe is within half a mile (1 km) and Santa Fe Center Mall is within 2 miles (3 km).

What's nearby

  • Samara Shops - 5 min walk - 0.5 km
  • Expo Santa Fe Mexico - 7 min walk - 0.6 km
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.8 km
  • Santa Fe Center Mall - 14 min walk - 1.2 km
  • Parque La Mexicana - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 18 min drive
  • Santa Fé Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪Cabesón Taurino - ‬8 min walk
  • ‪Sushi Roll - ‬7 min walk
  • ‪Shu - ‬2 min walk
  • ‪Ruben's Hamburgers - ‬8 min walk
  • ‪Popeye’s Louisiana Kitchen - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Mexico City Santa Fe

3.5-star spa hotel near Expo Santa Fe Mexico, connected to the convention center
DoubleTree by Hilton Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 15 meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Mexico City Santa Fe. Parking is available for a fee.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 10 levels
  • Built in 2006
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Mexico City Santa Fe offers 172 accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is open daily.

Similar properties

Terrace/patio
Hilton Garden Inn Mexico City Santa Fe
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is CA $105
CA $126 total
includes taxes & fees
Feb 27 - Feb 28
Hilton Garden Inn Mexico City Santa Fe

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 125 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 355 for adults and MXN 260 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 355 for adults and MXN 260 for children
  • Valet parking fee: MXN 125 per day
  • Pet fee: MXN 1100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Santa Fe
DoubleTree Hilton Hotel Mexico City Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel Mexico City
DoubleTree Hilton Mexico City Santa Fe
DoubleTree by Hilton Hotel Mexico City Santa Fe Hotel
DoubleTree by Hilton Hotel Mexico City Santa Fe Mexico City

DoubleTree by Hilton Hotel Mexico City Santa Fe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 953 reviews
Rating 8 - Good. 225 out of 953 reviews
Rating 6 - Okay. 82 out of 953 reviews
Rating 4 - Poor. 40 out of 953 reviews
Rating 2 - Terrible. 67 out of 953 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Maria

Business traveller
Disliked: Amenities
Just one elevator working, service is very slow in the restaurant, housekeeping forgot to leave towels, showers are awful. Staff very attentive
Stayed 5 nights in Nov 2025

8/10 Good

Curtis, Cedartown

Liked: Staff & service
Breakfast was ok. Only one working elevator. Cable not great.
Stayed 6 nights in Oct 2025

10/10 Excellent

Meir

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025

8/10 Good

Kevin Paul, Portland

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. No fridge - just a space in a cupboard for a fridge ;-) made me smile. I reported that the room had no hot water (e.g. to shower) and the hotel fixed the problem within a few hours. I appreciate that. The food was good. Air conditioning only cooled the room - no heat. This was a little disappointing, but the pool was warm enough to enjoy for half an hour. Overall, fair value for money. Location was good.
Nice pool. Clean, could be warmer, but not bad.
Stayed 1 night in Nov 2025

10/10 Excellent

Lilian

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

6/10 Okay

Martin

Business traveller, Travelled with partner
Disliked: Staff & service
Es una pena la calidad del servicio
Stayed 1 night in Oct 2025

8/10 Good

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Stayed 1 night in Sep 2025

10/10 Excellent

Bhushan

Stayed 1 night in Sep 2025

2/10 Terrible

Juan Francisco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

For a Hilton chain, the service, cleanliness and general attention are terrible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esteban

Stayed 3 nights in Sep 2025

10/10 Excellent

Esaul

Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Detalles

Dos pequeños inconvenientes no servía la cafetera de la habitación y al check in no estaba lista la habitación
Stayed 1 night in Aug 2025

10/10 Excellent

Jesús Felipe

Stayed 2 nights in Aug 2025

10/10 Excellent

Edilberto

Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Car damage and unacceptable behavior

Terrible experience. I left my car in the Hotel Valet Parking that they had only to figure out until the next morning that they had crashed my rental car. Needed to call the insurances, lost all my vacations day and without any notification until the next day. That is totally unacceptable. I submitted a formal letter/email to the hotel and until today I havent received any direct answer from the Hotel Managament - only from the bell boys. That is not acceptable for any hotel carrying the Hilton brand.
Stayed 2 nights in Jul 2025

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Apropiado para el precio.
Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, good location. Hot water takes Mom to come on, and does not get very hot, only two towels were given to our room for four guest. Every day. We had to ask for additional towels. There were no towels in the swimming area, and no explanation of how to get them. The food in the hotel was extremely expensive, compared to local fair out around the hotel. I recommend that you do not eat or drink anything in the hotel due to this. If you stay near the elevators, you will hear a very loud rumbling all day and all night.
Stayed 2 nights in Jul 2025

6/10 Okay

Giosue

Stayed 3 nights in Jun 2025

6/10 Okay

Mauro

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Only one elevator worked, the waiting list was terrible
Stayed 3 nights in Jun 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, good amenities courteous and helpful staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Mayte

Disliked: Staff & service
This hotel is not a 5 star. It may be a 4 star but it looks like a 3 star
Stayed 1 night in May 2025

10/10 Excellent

Cesar

Stayed 1 night in May 2025