Ratings based on 227 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 22, 2024
I liked everything except I can hear everything the neighbors are doing(thin walls)..
Comment from Hotel Management
Apr. 23, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Thomas, Thank you for choosing Miami Marriott Biscayne Bay and for taking the time to share your review. We are glad that, apart from some soundproofing issues, you had an overall pleasant stay. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and look forward to hosting your future Miami visits.Maria Scafuro, Senior Rooms Operation Manager
by A traveller
Posted Apr. 14, 2024
The view was great & the room was perfect for my family
Comment from Hotel Management
Apr. 30, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Connie, Thank you for choosing Miami Marriott Biscayne Bay and for sharing your outstanding review. We are thrilled to hear your stay exceeded expectations. Your praise for the captivating views and comfortable, family-friendly accommodations is truly gratifying. Creating a welcoming and relaxing environment for all our valued guests is our utmost priority, and we are delighted to have achieved that for you. It was an honor serving you, and we look forward to welcoming you back and crafting another memorable experience for you and your family in the future.Maria Scafuro, Senior Rooms Operation Manager
by A traveller
Posted Mar. 29, 2024
Comment from Hotel Management
Apr. 18, 2024 by Senior Rooms Operation Manager , Hotel Management
Dear Todd, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Miami Marriott Biscayne Bay. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. Thank you for your patronage, and we hope that we will have a chance to host you again in the future.Maria Scafuro,Senior Rooms Operation Manager
by A traveller
Posted Mar. 24, 2024
Nice property with great service!
Comment from Hotel Management
Mar. 26, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Linda, We love your review and appreciate you choosing Miami Marriott Biscayne Bay! We appreciate you pointing out our well-maintained property and outstanding staff. It was our pleasure hosting you, and we look forward to seeing you at Miami Marriott Biscayne Bay again soon!Maria ScafuroSenior Rooms Operation Manager
by A traveller
Super nice hotel
Posted Feb. 1, 2024 on HotelsArrived and manager took us to a separate desk for check in there was a long line.
Our room with a Marina/water view was spectacular!!
Ordered room service and the fish tacos were delicious!
Comment from Hotel Management
Feb. 3, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Laura, Thank you for staying at Miami Marriott Biscayne Bay and for your generous review. We are delighted you appreciated our special attention during your check-in process. We work hard to provide exceptional experiences for our guests, and we are glad you noticed. It is also delightful to know how much you enjoyed your accommodations with a fantastic view and the food offered to you. We look forward to welcoming you back whenever your travels bring you back this way.Maria ScafuroSenior Rooms Operation Manager
by A traveller
Posted Jan. 30, 2024 on Expedia
Service and hospitality was great, some of the areas outside could have been less cluttered, cleaner.
Comment from Hotel Management
Jan. 30, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Mai, Thank you for the review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our hospitality and the excellent service provided by our associates. Thank you for being our guest. We look forward to welcoming you back to Miami Marriott Biscayne Bay.Maria ScafuroSenior Rooms Operation Manager
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Nicholas, Thank you for your generous rating. It truly motivates us to know we created a rewarding experience for you. We take pride in exceeding guest expectations, and we value your feedback. We look forward to welcoming you back to Miami Marriott Biscayne Bay and creating another memorable stay. Maria Scafuro, Senior Rooms Operation Manager.
by A traveller
Posted Jan. 28, 2024 on Expedia
This is top notch location with top quality service!
Comment from Hotel Management
Jan. 29, 2024 by Senior Rooms Operation Manager , Hotel Management
Dear Robin, Thank you for the great review! And we love the outstanding description of our beautiful hotel and amazing staff. We are glad our great location helped to make your stay perfect, and all of us here at Miami Marriott Biscayne Bay can't wait to have you back!Maria Scafuro Senior Rooms Operation Manager
by A traveller from Milton
Posted Jan. 27, 2024 on Expedia
Well kept and great staff
Comment from Hotel Management
Jan. 28, 2024 by Senior Rooms Operation Manager, Hotel Management
Dear Irene, Thank you for your kind words about Miami Marriott Biscayne Bay! We're thrilled to hear that you found our hotel exceptionally clean during your stay and that our dedicated associates made your stay memorable. We look forward to hosting you again for another exceptional visit in the future. Maria ScafuroSenior Rooms Operation Manager
by A traveller
Posted Jan. 27, 2024 on Expedia
good
Comment from Hotel Management
Jan. 29, 2024 by Senior Rooms Operation Manager , Hotel Management
Dear Thomas, We love your review and appreciate you choosing Miami Marriott Biscayne Bay, the Bridge to Everything Miami! We have even more good times planned for the next time you stop by, including some refreshing margaritas prepared poolside. Take care, and we hope to see you soon!Maria Scafuro Senior Rooms Operation Manager
