See all properties

Miami Marriott Biscayne Bay

4.0 star property
4-star hotel near Kaseya Center

Choose dates to view prices

Photo gallery for Miami Marriott Biscayne Bay

Presidential Suite, 1 Bedroom, Bay View
Terrace/patio
Lounge
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1633 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪6 min walk‬
  • Place, Perez Art Museum Miami
    ‪6 min walk‬
  • Place, Kaseya Center
    ‪14 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

8.6 out of 10
Excellent
(27 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Bay View

Presidential Suite, 1 Bedroom, Bay View

Presidential Suite, 1 Bedroom, Bay View

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Bay View

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Balcony, City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Balcony, City View)

8.8 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Bay View

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Balcony, City View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Balcony, City View)

9.0 out of 10
Wonderful
(88 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View (Hearing Accessible)

  • 26 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Bay View

Junior Suite, 2 Queen Beds, Bay View

Junior Suite, 2 Queen Beds, Bay View

  • 51 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Pool View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Pool View)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace, Poolside

Room, 2 Queen Beds, Terrace, Poolside

Room, 2 Queen Beds, Terrace, Poolside

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool View)

Outdoor pool, open 9:00 AM to 8:00 PM, cabanas (surcharge)

Room, 1 King Bed (Pool View)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Bay View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Poolside

Room, 1 King Bed, Terrace, Poolside

Room, 1 King Bed, Terrace, Poolside

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Bay View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bay View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Bay View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Bay View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

You may also like

Ad
View from room

The Elser Hotel Miami

Downtown Miami
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 3,635 reviews
The price is CA $233
CA $356 total
includes taxes & fees
Jan 20 - Jan 21
The Elser Hotel Miami

About the area

Miami

Heart of Miami.Your stay at this Downtown Miami hotel places you within 2 miles (3 km) of Kaseya Center and Bayside Marketplace. Port of Miami and Bayfront Park are also within 2 miles (3 km).

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 6 min walk - 0.5 km
  • Perez Art Museum Miami - 6 min walk - 0.6 km
  • Phillip and Patricia Frost Museum of Science - 8 min walk - 0.7 km
  • Kaseya Center - 14 min walk - 1.2 km
  • Bayside Marketplace - 18 min walk - 1.6 km

Getting around

  • Adrienne Arsht Center Metromover Station - 4 min walk
  • Hialeah Market Station - 10 min drive
  • Miami Intl. Airport (MIA) - 21 min drive

Restaurants

  • ‪Opera Cafe - ‬3 min walk
  • ‪Casadonna - ‬4 min walk
  • ‪Pura Vida - ‬4 min walk
  • ‪Primos Restaurant/Lounge - ‬4 min walk
  • ‪Mike's At Venetia - ‬2 min walk

About this property

Miami Marriott Biscayne Bay

4-star hotel near Kaseya Center
Miami Marriott Biscayne Bay offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 25 meeting rooms. Event space at this hotel measures 9237 square feet (858 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Miami Marriott Biscayne Bay. Parking is available for a fee.

This 4-star Miami hotel is smoke free.

  • 600 guestrooms or units
  • 31 levels
  • 9237 sq ft of conference space
  • 858 sq m of conference space
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Miami Marriott Biscayne Bay offers 600 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Similar properties

40-inch LCD TV with cable channels, TV, iPod dock
Hilton Miami Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 2,135 reviews
The price is CA $330
CA $373 total
includes taxes & fees
Feb 16 - Feb 17
Hilton Miami Downtown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Low-height counter and sink (27 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 50 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Marriott
Marriott Biscayne
Marriott Biscayne Hotel
Marriott Biscayne Hotel Miami Bay
Marriott Miami Bay
Marriott Miami Biscayne Bay
Marriott Miami Biscayne Bay Hotel
Miami Marriott Biscayne Bay Hotel Miami
Marriott Biscayne Bay Hotel
Marriott Biscayne Bay
Miami Marriott Biscayne Bay Hotel
Marriott Miami
Miami Marriott Biscayne Miami
Miami Marriott Biscayne Bay Hotel
Miami Marriott Biscayne Bay Miami
Miami Marriott Biscayne Bay Hotel Miami

Miami Marriott Biscayne Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 733 out of 1093 reviews
Rating 8 - Good. 174 out of 1093 reviews
Rating 6 - Okay. 93 out of 1093 reviews
Rating 4 - Poor. 39 out of 1093 reviews
Rating 2 - Terrible. 54 out of 1093 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

STACI

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Oct 2025

8/10 Good

Shikara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I enjoyed the balcony view
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfred

Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Nice rooms. Provided excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, bed was comfy, and the staff were very feiendly. Loved staying here! We had a balcony room with bay view and it was great! We stayed for one night for our cruise and it was a short drive to the port.
Stayed 1 night in Jun 2025

6/10 Okay

Fungai

Liked: Cleanliness, staff & service
Typical large hotel, but disappointed with some elements of my stay. When I fordt came in I had 3 bags and was greeted by about 3 hotel staff, but none helped me get my bags up to the room. The hotel also operated a ridiculous resort fee of $35 a day, which is ridiculous considering this is not a resort, but clearly just a hotel. They say this is offset by an $18 food credit, but I would have like the option to keep my money and eat at their restaurant only if I wanted to! There was a charge for room service to be delivered to the room. Aren't hotels supposed to do the for free if you ordered from them?! Hotel guests have to pay extra to use the sun loungers by the pool. Why is the property shown ad having a pool if it costs extra to sit by it. Overall, the room was nice but having to pay additional charges for this and that soured my stay here.
Stayed 8 nights in Oct 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Geeat location
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Stayed 3 nights in Oct 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to a late check-in we were upgraded to a room with a view on the bay so we didn’t have a balcony. Very comfortable and the entire staff was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property. I love the rooftop bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and clean room. Great restaurant!
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located. Bay view. 15 minutes to the Airport. Better to use Valet Parking. Nice room.
Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
I had a corner updated bay view room that was beautiful but the hotel itself seemed isolated. The one restaurant they had was pretty good, but not a lot of other choices near by without an Uber trip. Every time I contacted staff with questions, they didn’t seem to know what was going on so that was frustrating. I was there for a conference and catered conference dining was low quality and not that great.
Stayed 5 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
Las personas en la recepción no eran muy cordiales pero todo lo demás bien
Stayed 3 nights in Sep 2025

4/10 Poor

Jie Yi

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel overall is very small, with very small pool. The area does not seem very safe even on our limited short walk to Publix. The customer service is basically non existent, the guy that checked us in gave no emotions and he also promised to call us when the room was ready but did not. The hotel room bed was too soft for my liking. Most ridiculous I find was the fact that the hotel does not offer daily house keeping unless you request it, one day we came back from conference and I saw the house keeping lady next door so I ask her if she can clean our room next she said I have to put in request and call, n the call to front desk takes 5+ minute because I had to be on hold and wait for someone to pick up. That was really weird for a big chain hotel, and with no where in the hotel or the information they gave me at check in that says that we need to request for it.
Stayed 3 nights in Sep 2025

10/10 Excellent

mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosalba Ramirez

Liked: Cleanliness, staff & service
The reception and the people was amazing love it Thank you
Stayed 1 night in Sep 2025