Ratings based on 708 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Everything was great except for a waiter in Cane Fire restaurant with an attitude.
Comment from Hotel Management
Feb. 2, 2024 by Dual General Manager, Hotel Management
Dear M. Raymond, Thank you for your review with regard to your stay at Residence Inn Miami Airport. We are glad to know you had an enjoyable experience overall; however, we are sorry for the unpleasant encounter you had with one of our associates. We will follow up on your comments with the appropriate individual to ensure we are well-poised to serve you better. We appreciate your feedback and hope to see you again on your future visit to the area.Doris Diaz,Dual General Manager
by A traveller from Poughkeepsie
Posted Jan. 26, 2024 on Expedia
Felt safe, clean, quiet
Comment from Hotel Management
Jan. 27, 2024 by Dual General Manager, Hotel Management
Dear Colleen, Thank you for your review regarding your stay at the Residence Inn Miami Airport. We are pleased you enjoyed our relaxing accommodations. It was a pleasure hosting you, and we hope you will make us your home away from home whenever you are in Miami.Doris DiazDual General Manager
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by GENERAL MANAGER, Hotel Management
Dear Shon, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Doris Diaz,Dual General Manager
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by Dual General Manager, Hotel Management
Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Miami Airport; we hope to see you again soon. Doris DiazDual General Manager
by A traveller
Posted Jan. 12, 2024 on Expedia
Didn't like the fact that breakfast service finished at 9.00 am and we were not informed. In fact the television info said the busy time was 8.00-9.00 am, no note that service finished at 9.00 am,
Comment from Hotel Management
Jan. 18, 2024 by Dual General Manager, Hotel Management
Dear Philip, Thank you for taking the time to post this review of your stay at the Residence Inn Miami Airport. We genuinely regret the lack of information you received regarding the breakfast and the inconvenience this caused. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and that we will have the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager
by A traveller
Miami Pre-Cruise Trip
Posted Jan. 8, 2024 on HotelsVery clean and well deaigned studio suites. Walking distance to several restaurants and even movie theatre. Would atay again.
Comment from Hotel Management
Jan. 10, 2024 by Dual General Manager, Hotel Management
Dear Carol, We are thrilled to hear that you thoroughly enjoyed our well-appointed suite and appreciated our ideal location! Your delight in the ease of access to nearby attractions brings us great joy. Thank you for taking the time to share your positive experience online, allowing future guests to discover what makes our hotel special. We look forward to welcoming you back for your next stay at the Residence Inn Miami Airport and hope that you enjoyed your Miami Cruise Trip. Until then, we wish you safe travels!Doris DiazDual General Manager
by A traveller
Posted Dec. 26, 2023 on Hotels
Comment from Hotel Management
Dec. 27, 2023 by Dual General Manager, Hotel Management
Dear Mitchell, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Miami Airport, and we look forward to welcoming you back soon.Doris DiazDual General Manager
by A traveller from Sherwood Park
Posted Dec. 23, 2023 on Expedia
Front desk clerk very friendly and efficient. Check in was seamless.
Comment from Hotel Management
Dec. 24, 2023 by Dual General Manager, Hotel Management
Dear Guest, Thank you so much for this great review of your recent stay. We are glad that everything went great during your visit and that our front desk associates have made a memorable experience. Thank you again for recognizing our devoted staff, as they truly love to deliver exceptional hospitality to each and every guest. We look forward to welcoming you back to Residence Inn Miami Airport.Doris Diaz
by A traveller
Posted Nov. 19, 2023 on Expedia
Comment from Hotel Management
Dec. 10, 2023 by Dual General Manager, Hotel Management
Dear Jorge, Thank you for choosing Residence Inn Miami Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Doris DiazDual General Manager
by A traveller
Posted Nov. 3, 2023 on Expedia
Near the airport
Shuttles every 15minutes
Comment from Hotel Management
Nov. 4, 2023 by Dual General Manager, Hotel Management
Dear Francine, We appreciate your fantastic review of the Residence Inn Miami Airport! We are delighted our location near the airport and the amenities we offer are ideal for relaxing between your vacation destinations. It was our pleasure having you as a guest, and we look forward to your next visit with us.Doris Diaz
