Note fondée sur 545 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Les avantages : l'hôtel n'est pas pas loin du centre ville, à 20 minutes en tram de la place Duomo, E petit déj est pas mal aussi. L'hôtel est à 5 minutes en marche du métro.
Les inconvénients : les murs sont pas isolés, tu peux entendre les discussions des voisins, du coup j'avais du mal à m'endormir, les toilettes sont pas propres
Commentaires de Gestion de l’hôtel
27 oct. 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano.We are so happy that you appreciated our location. You can quickly reach the historical center, the central station and the main places of interest thanks to the MM3 Affori Centro underground station which is a short distance away. The metro takes only 10-15 minutes to reach the center of Milan. Although the hotel is very close to the center, it is located in a residential and very quiet area. We are sorry for the complaint about noises. We could have intervened by changing the room if you had reported it to us during your stay. Next time ask for help at reception. We send an email asking you to tell us if the stay is to your liking and we leave a notice on the desk of the room asking the guest to promptly notify us if the room is not perfect or there is something unwelcome. Our reception is open h24 and by dialing 9 from the room telephone you can communicate your requests. We will always be happy to intervene to make your stay pleasant and satisfying. We look very forward to welcoming you again during your next visit in Milan. Warmest regards
par un voyageur
Publié le 9 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you for taking the time to review your recent stay at the ecoHotel Milano. We would like to know which aspect of our service you think needs improvement. We really hope to see you again soon here at the Eco Hotel Milano. From staff who care
par un voyageur
Publié le 24 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,Thank you so much for your positive feedback. We would like to know which aspect of our service you liked the most, in order to know and exceed the expectations of our guests and improve our service more and more.We hope you will visit us soon. Warmest regards
par un voyageur
Hôtel bof
Publié le 22 mai 2023 sur HotelsHôtel indiqué avec parking : pas de parking
Le wifi ne fonctionne pas , on demande d l’aide , on nous dit juste que c’est bizarre, pas de wifi …
Il n y a qu un drap , pas de couette, on a eu froid
Hôtel mal insonorisé , bruyant en fonction de vos voisins
Quelques minutes à pieds du métro puis 6-7 stations pour le centre de milan
Commentaires de Gestion de l’hôtel
12 juin 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. We are sorry to read your review. It is so negative that we are amazed at how you managed to stay without reporting anything to the reception, even because we send an email asking you to tell us if the stay is to your liking. Besides, we leave a notice on the desk of the room asking the guest to promptly notify us if the room is not perfect or there is something unwelcome. Our reception is open h24 and by dialing 9 from the room telephone you can communicate your requests. We will always be happy to intervene to make your stay pleasant and satisfying.We hope you will want to give us another opportunity to show you that we are the right choice for location and services offered for both short and long stays.Come back to visit us again. Warm Regards
par un voyageur
Publié le 17 mai 2023 sur Hotels
Hôtel sympathique et accueillant, une très bonne atmosphère. Malheureusement nous étions dans une chambre à 3 très petite, au rez-de-chaussée avec une très vilaine vue. Apparemment la chambre parentale habituelle n’était pas disponible. La salle du petit déjeuner, en sous-sol, aurait vraiment besoin d’un grand coup de frais ! Bon petit déjeuner, très diversifié.
Commentaires de Gestion de l’hôtel
26 mai 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you for taking the time to review your recent stay at the eco Hotel Milano. We are sorry you didn’t appreciate the style of our breakfast room, but we are happy that you enjoyed our varied breakfast offer.Considering the addition of a third person, the double room wasn’t given from the first day in order to avoid moving the room from the following day. Then you were directly assigned a triple room.We look very forward to welcoming you again during your next visit in Milan. Warmest regards
par un voyageur
Publié le 28 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you so much for your 10 out of 10 feedback. We are delighted that you enjoyed your stay and it is wonderful to learn that we exceeded your expectations.We look very forward to welcoming you again during your next visit in Milan. Warmest regards
par un voyageur
Nice for one night
Publié le 10 avr. 2023 sur HotelsNear the metro, you can park on the street.
The staff is really nice and speak english and french really fluently.
The room and the bathroom need to be renovated
Commentaires de Gestion de l’hôtel
17 avr. 2023 par The EcoStaff, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review your recent stay at our eco hotel. Your comment has been proudly shared with all the team at the Eco Hotel and we are delighted that you enjoyed your stay. Thanks for the bathroom advice. It is important to us that our guest feel free to express advice and opinions. We look very forward to welcoming you again during your next visit in Milan. Warmest regards
par un voyageur
Publié le 19 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2022 par The EcoStaff, Gestion de l’hôtel
Dear Guest,thank you so much for your 10 out of 10 feedback. We are delighted that you enjoyed your stay.We would like to know which aspect of our service you liked the most, in order to know and exceed the expectations of our guests and improve our service more and more.Please feel free to express advice and opinions. It is important to us.We hope you will visit us soon. Warmest regards
par un voyageur
Publié le 30 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2021 par EcoStaff , Gestion de l’hôtel
Dear Guest, Thank you so much for your positive feedback. We try so hard to meet and exceed our guests expectations. We hope you will visit us soon. Warmest regards.
par un voyageur
Ca ne m'empechera pas d'y retourner
Publié le 23 oct. 2019 sur Hotelsdifficulté avec le paiement puisque l'hotel debite l'integralité de la somme. Pas de chauffage, regulation municipale, et il faisait froid.
Petit dej genial et diner sympa.
Commentaires de Gestion de l’hôtel
19 nov. 2019 par The EcoStaff, Gestion de l’hôtel
Dear Guest,
we're afraid to hear your disappointment.
As regards the payment we assume it refers to the tourist tax.
It must be paid separately and in cash for legal requirements, we are sorry for the misunderstanding.
Always the rules prevent us from turning on the heating before a date established by law.
We are happy to hear that you enjoyed our organic food.
Unfortunately, your negative comments are due to legislative issues beyond our control. We hope you will take note of this and come back soon for many more environmentally friendly stays.
Warmest regards,
