Ratings based on 100 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
85% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 22, 2021 on Hotels
4 out of 5
by A traveller

Posted Dec. 21, 2019 on Expedia
Not cheap to begin with and 300m walk to main street and up slope walk when coming back. Should arrange a shuttle at least. Onsen wasn't the best too.
5 out of 5
by A traveller from Vancouver

Posted Dec. 6, 2019 on Expedia
The private in room onsen was awesome and spacious room with everything you need. Very thoughtful and personal with simple kitchen amenities. Staff are polite and very attentive! I also like the private balcony over looking the river! I highly recommend this hotel.
5 out of 5
by A traveller

Posted Nov. 21, 2019 on Expedia
I liked the private onsen and the overall feel of the space.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 2, 2019 on Hotels
4 out of 5
by A traveller

Posted Oct. 12, 2019 on Expedia
Excellent Onsen location very authentic and friendly.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 7, 2019 on Expedia
5 out of 5
by A traveller

Cozy place

Posted Nov. 4, 2018 on Hotels
We stayed in two rooms for two nights. The service was excellent. The breakfasts and dinners were very filling and delicious. The rooms are a bit old but clean and very spacious. The private onsens were great but very cold for one room as it was not in a totally enclosed area. Would recommend.
5 out of 5
Recommended
for Everyone
by A traveller

Posted Sep. 17, 2018 on Expedia
Excellent service, great food. Private onsen. Will come back again.
4 out of 5
by A traveller

Nice private onsen with natural forest environmen

Posted Jun. 21, 2018 on Hotels
The location a bit far from tourist area and restaurants. We can’t find our hotel in the beginning due to miscommunication. They have 2 hotels in the area. We went another one which is closed for maintenance and called them unfortunately the phone number given is this hotel too. It’s make us very worry due to sky became darkness. Luckily we found a lady worked nearby. She told us the exact hotel location only we reached our location. Very very bad experience. Overall the hotel quite comfortable and clean. We had our private onsen in our room. Otherwise their public onsen closed for maintainance.