6/10 Okay
April Denise
Travelled with partner
May 9, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We booked a room for 7 nights, during that time the maid service was terrible, no real set time that they would clean a specific floor, or rooms for that matter, we were their 7 days and they only came in to clean the room 1 day and knocked on the door 1 other day. We had to set our trash and used towels in the hallway just so they would take it. We was out of the room 5 of the 7 days for entire day and came back to no room service. Front desk was great with getting us the items the maids were supposed to do, towels, cups, toilet paper, cause we ran out twice with no maid service, shampoo ran out also so had to buy some at the Walmart ourselves because the front desk didn't know where it was kept. Breakfast was waffles, yogurt, cereal, coffee or orange juice, simple but good. Didn't like that there was no shuttle to the airport or Mall but the buses was easy to understand and very close, front desk should probably hand out bus schedules to at least these two places since they have both in the name of the hotel. It did smell like weed on the 4th floor most of the time. We didn't really expect much from the hotel since we were going to be out a lot but when I come back I wouldn't stay here again, mostly do to the maid service hassle and no shuttle or easy alternative told to us.
April Denise
Stayed 7 nights in May 2025
