Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Expedia
Run down hotel with a limited bland food menu. There was a wasp buzzing in our room all night. Not worth the $ we paid
Commentaires de Gestion de l’hôtel
6 mars 2024 par bs, Gestion de l’hôtel
Dear Emma,Thank you for taking time to review us. It is unfortunate you did not enjoy your stay with us, we apologize for this one off occasion and assure you of a better stay in your next stay.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Lorna K., Gestion de l’hôtel
Dear Stanslous,Thank you so much for taking your time to review us.It was both an honor and a pleasure to serve you. Wishing you well Looking forward to serving you again soon.
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Great location with easy access from mombasa airport. Good for beach walks.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Lorna K., Gestion de l’hôtel
Dear Narhari,Thank you so much for taking your time to review us.We appreciate the feedback and look forward to serving you again soon.
par un voyageur
Publié le 19 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Brigit Saru, Gestion de l’hôtel
Dear Guest,Thank you for the positive high score, we value your feedback. Looking forward to welcome you once again.
par un voyageur
Publié le 15 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2023 par Kennedy , Gestion de l’hôtel
Dear Kiran,Thanks for your positive and valued reviews. and it was a pleasure hosting you with us.
par un voyageur
Publié le 15 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Ken, Gestion de l’hôtel
Dear Abbas,Thanks for choosing Travellers Beach Hotel and for the positive reviews. we value your feed back and we have noted on the are we need to improve.
par un voyageur
Publié le 25 août 2023 sur Hotels
The internet was not working for the first couple of days which made working difficult. The construction was also very noisy; you could consider not hosting guests in rooms that are right next to construction as it is disturbing to sleep.
It was also a bit strange that we had to go to a different restaurant far away just because we were new guests...might guests be able to choose where they eat?
Service and staff were wonderful, especially Martin who was extremely kind and helpful.
Commentaires de Gestion de l’hôtel
27 août 2023 par Kennedy , Gestion de l’hôtel
Dear Casey,It was a pleasure hosting you with us thanks for your positive review, we have noted with concerned on the areas that we need to improve on. we promise you of an enjoyable stay with us on your next visit.
par un voyageur
Nice four day stay
Publié le 18 févr. 2023 sur HotelsNice, clean place. Very nice staff. Very good breakfast buffet. Superior room was okay although the bathroom needed an update
Commentaires de Gestion de l’hôtel
1 mars 2023 par BS, Gestion de l’hôtel
Dear Guest,We are glad you took time to review us.We are all looking foward to serve you once again.Regards,Brigit Saru
par un voyageur
Publié le 25 janv. 2023 sur Expedia
Thoroughly enjoyed my stay at Travellers and would definitely come back.
The customer service was spectacular. We were first greeted by Elias, then the rest of the staff and all was immensely appreciated.
Huge apprciation to the chef, who would come out at the end and individually ask us what our thoughts were. The buffet food was so delicious. To top it off, we were sick and he even cooked up a rice dish especially for us.
Unfortunately the rooms are very dated and need a renovation. Bathrooms quite unpleasant.
The pool and recreational activities are very good!
I would suggest for the hotel to implement a policy where you can only leave your towel on a sunbed for 30 minutes. Most of the time no one is on the bed and it's wasteful and under utilised.
Commentaires de Gestion de l’hôtel
31 janv. 2023 par BS, Gestion de l’hôtel
Dear Guest,Thank you for the detailed review. We appreciate all our mentioned staff and as a norm, a token of appreciation follows through looking foward to hosting you soon.Regards,Brigit Saru
par un voyageur
Publié le 8 janv. 2023 sur Expedia
Great
Commentaires de Gestion de l’hôtel
17 janv. 2023 par Brigit Saru, Gestion de l’hôtel
Dear Jessica,Thank you for taking time to give us feedback. We appreciate. Looking foward to hosting you once again.Regards,Brigit Saru
