Bien Bac Hotel

4.5 star property
Luxurious 4.5-star hotel with outdoor pool

Choose dates to view prices

Room options

View all photos for Grand Suite

Minibar, in-room safe, desk, blackout drapes

Grand Suite

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Classic Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

32-inch flat-screen TV with satellite channels, TV

Executive Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3

About the area

Mong Cai

In Mong Cai .You'll be within 3 miles (5 km) of Dongxing City Stadium and 6 miles (10 km) of Van Linh Khanh Tu with a stay here. Sa Vi Complex is within 9 miles (15 km) and Wanwei Golden Beach is within 20 miles (32 km).

What's nearby

  • Dongxing City Stadium - 4 min drive - 3.3 km
  • Van Linh Khanh Tu - 11 min drive - 10.5 km
  • Sa Vi Complex - 18 min drive - 16.9 km
  • Wanwei Golden Beach - 31 min drive - 32.1 km

Restaurants

  • ‪Saigon Café - ‬6 min walk
  • ‪DON CHICKEN - ‬4 min walk
  • ‪Green Beer Club - ‬2 min drive
  • ‪Phở Bò 46 - ‬11 min walk
  • ‪Quán 1988 - ‬6 min walk

About this property

Bien Bac Hotel

Luxurious 4.5-star hotel with outdoor pool
Bien Bac Hotel offers its guests an outdoor pool and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business center on site. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Bien Bac Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Mong Cai hotel.

  • 100 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Bien Bac Hotel offers 100 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 400000.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Bien Bac Hotel Hotel
Bien Bac Hotel Mong Cai
Bien Bac Hotel Hotel Mong Cai

Reviews

Bien Bac Hotel Reviews

4.0

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

2/10 Terrible

sally

Disliked: Staff & service
Stayed 3 nights in Nov 2024

2/10 Terrible

sally

Travelled with family
Disliked: Staff & service, property conditions & facilities
My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person. Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before. The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there. The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room. Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.
Stayed 4 nights in Nov 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 2 nights in May 2024