Ratings based on 64 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Wonderful

Posted Sep. 20, 2023 on Hotels
Fantastic hotel! Wonderful breakfast, great communication before and during, very helpful and supportive staff and lovely apartments that have every need you could want. Could not recommend Santa Maria 24 enough. Fantastic.
Comment from Hotel Management
Sep. 20, 2023 by Antonello Tancredi - Front Office, Hotel Management
Dear Mr Paul,we really appreciate your positive feedback about our accommodation, breakfast and staff. We welcomed you with great pleasure and we hope to do it one more time.
5 out of 5
by A traveller

Perfect place

Posted Sep. 13, 2023 on Hotels
Great apartment style accomadations. Very comfortable and beautiful view from the bedroom of the sea. Right in the centre of old town, perfect location. Rocco can drive you to places within old town and also out to the beach clubs or teain station, very handy as it us very difficult to get a taxi. Cleaners were there every day and we great with restocking everything. The owner is a lovely woman who always made sure we were taken care of. The breakfast is delicious and their restuarant for dinner was very good. Would definitely recommend staying here.
Comment from Hotel Management
Sep. 13, 2023 by Antonello Tancredi - Front Office, Hotel Management
Dear Mr Melvin,thank you very much for your positive feedback about our accommodation. All the staff is joyful for your comments about all our services. We are looking forward to welcoming you one more time.
5 out of 5
by A traveller

Posted Sep. 3, 2023 on Hotels
Comment from Hotel Management
Sep. 6, 2023 by daniela, Hotel Management
Dear David, Thank you for your feedback, we really appreciate it!We are happy you enjoyed your stay.Kind regardsDanielaFront Desk Agent
5 out of 5
by A traveller

Stunning

Posted Jun. 11, 2023 on Hotels
Beautiful spacious apartment with an incredible view in a perfect location! Lovely staff who were very friendly. Not a bad word to say about the place, we'll be coming back!
Comment from Hotel Management
Jun. 12, 2023 by Santa Maria 24 - Luxury Apartments, Hotel Management
Dear Ms Katie,thank you very much for your feedback. Your positive review about our accommodation and all the staff makes us very happy. We cannot wait to welcome you again to Santa Maria 24.Antonello TancrediFront Office
5 out of 5
by A traveller

Posted May 26, 2023 on Expedia
This Apartment Hotel is wonderful! The reception hostess went above and beyond expectations to assist me and get me complete after a long day of delayed trains and travel. She arranged a pickup for me at the train station (in their very cool vintage car) even though it was getting late in the evening. I'm already planning on coming back to this gorgeous property. The room is fabulous with luxury amenities and oh so comfortable bed and linens. The location in Monopoli is also perfect!
Comment from Hotel Management
May 26, 2023 by Daniela Lovecchio, Hotel Management
Dear Liana, Thank you for your feedback. We really appreciated it!We are happy you enjoyed our service and all your stay at Santa Maria 24, our staff is always helpful and responsive to the needs of our guests.Looking forward to see you soon.Best regards
5 out of 5
by A traveller

Posted Apr. 24, 2023 on Hotels
Comment from Hotel Management
Apr. 25, 2023 by Santa Maria 24 - Luxury Apartments, Hotel Management
Dear Joseph,we really appreciate your positive feedback about your stay here. We hope to welcome you again.Antonello TancrediFront Office
5 out of 5
by A traveller

Posted Sep. 29, 2022 on Hotels
Comment from Hotel Management
Sep. 30, 2022 by Santa Maria 24 - Luxury Apartments, Hotel Management
Dear Mr Gerard,thank you very much for your positive review. We hope to welcome you again to Santa Maria 24.Antonello TancrediFront Office
5 out of 5
by A traveller

Posted Sep. 26, 2022 on Expedia
Such an amazing place. It was so nicely presented. The staff were so nice and helpful. It is in a great position in the old town. The breakfast was also really great. Highly recommend staying here.
Comment from Hotel Management
Sep. 27, 2022 by Santa Maria 24 - Luxury Apartments , Hotel Management
Dear Mr Matthew,thanks so much for your positive review of our hotel. We are so glad that you have appreciated several aspects of our accommodation. We would like to welcome you over again to Santa Maria 24.Best regardsAntonello TancrediFront Office
5 out of 5
by A traveller

Posted Sep. 9, 2022 on Expedia
Great spacious modern rooms. Beautiful surrounding area
Comment from Hotel Management
Sep. 9, 2022 by Guest Experience Manager, Hotel Management
Dear Jackelyn,Thank you for taking the time to leave us a review. We are grateful for your compliments. We look forward to your next holiday in Apulia. Best RegardsSandrine DilschneiderGuest Experience Manager
5 out of 5
by A traveller

Monopoli 2022

Posted Aug. 21, 2022 on Hotels
We had a fantastic time, the staff looked after us really well. Towels were available for beach days. We felt bottled water should have been given free every day and that hooks for bathrobes and towels were needed around the rooms.
Comment from Hotel Management
Aug. 21, 2022 by Staff of Santa Maria 24 Luxury Apartments, Hotel Management
Dear Teresa,thank you very much for your review. It was a great pleasure taking care of you. We try to solve any problem our customers could have. The same is for your requests shown in this feedback. By the way, we explain during the check-in that we offer two bottles of water and two capsules of coffee as a welcome. Thanks for your suggestion.We hope to welcome you again to our accommodation.The Staff ofSanta Maria 24 - Luxury Apartments