Ratings based on 978 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by Vincent, Hotel Management
Bonjour Érik,Merci pour votre retour positif !Au plaisir de vous recevoir.
by A traveller
Posted Jan. 21, 2024 on Expedia
Great weekend away location
Comment from Hotel Management
Jan. 26, 2024 by Vincent, Hotel Management
Good Day Donna,Thank you for your positive reveiw.We hope to Welcome you soon !
by A traveller from East York
Posted Jan. 21, 2024 on Expedia
Really great staff. Very charming historical building but is looking old and tired. I think it relies on its storied past but is no longer the "exclusive" place it once was. Very comfortable but overpriced. The restaurant is pretentious but the food ranges from poor to mediocre and is way overpriced for the quality.
Comment from Hotel Management
Feb. 17, 2024 by Marine, Hotel Management
We truly appreciate your compliments regarding our staff's excellence in service. While we take pride in our charming historical building, we acknowledge your feedback regarding its appearance. We continuously strive to maintain its allure while understanding the need for updates. Your comments about the exclusivity and pricing are duly noted, and we will work to ensure fair value for our guests. We're sorry to hear that your dining experience fell short of expectations; we'll address this with our culinary team to enhance the quality and value of our offerings. Your input is invaluable as we aim to provide an exceptional experience for all our guests.
by A traveller
5 stars aren't really enough!
Posted Jan. 19, 2024 on HotelsAs always, FCM staff are wonderful and attentive. In particular, I would like to mention Front Desk staff Coralie, Jeanne and Nick for their prompt and courteous attention to my questions and requests. Housekeeper Georgette took the time to respond in writing to a note we left her. Concierge Julian went out of his way to arrange a treat for the kids. It's always a 5-star experience.
Comment from Hotel Management
Jan. 26, 2024 by Vincent, Hotel Management
Godd day,We thank you for your positive review.We Hope to welcome you soon !
by A traveller
Posted Jan. 13, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Marine, Hotel Management
Bonjour, merci de votre excellente note, nous espérons vous revoir dans notre établissement !
by A traveller
Posted Jan. 12, 2024 on Hotels
Comment from Hotel Management
Jan. 12, 2024 by Marine, Hotel Management
Bonjour,Nous sommes très heureux de votre excellente note.A bientôt au Fairmont Le Château Montebello !
by A traveller from Oakville
Posted Jan. 8, 2024 on Expedia
Very cosy and unique. Very dog friendly. Our little dog loved hanging out there with us.
Comment from Hotel Management
Jan. 8, 2024 by Vincent, Hotel Management
Bonjour,Thank you fo your positive feed back.We hope to welcome you soon.
by A traveller
Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Marine, Hotel Management
Dear Geoffrey,Thank you for sharing your experience.We hope to welcome you back for another enjoyable stay in the future.
by A traveller
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Dec. 23, 2023 by Marine, Hotel Management
Janick, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer nos salutations distinguées.
by A traveller
Holiday kickoff at the Fairmount
Posted Dec. 5, 2023 on HotelsNothing like getting into the holiday spirit with a visit to Fairmount Montebello! The decorations, the big fireplace, all the Christmas lights -just magical. we ordered room service and everything was good. we enjoyed the grounds and the festive spirit of the holidays. It's a yearly tradition my wife and I do! if you haven't - by all means do.
Comment from Hotel Management
Dec. 6, 2023 by Vincent, Hotel Management
Bonjour Mathias,Thank you for your positive comment !
