HG Hotel Cappelli

3.0 star property
Enjoy the free WiFi at this 3-star Montecatini Terme hotel

Choose dates to view prices

Photo gallery for HG Hotel Cappelli

Seasonal outdoor pool, sun loungers
Free daily buffet breakfast
Terrace/patio
Lobby sitting area
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016
  • Place, Terme Excelsior
    ‪5 min walk‬
  • Place, Terme di Montecatini
    ‪5 min walk‬
  • Place, Terme Tettuccio
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪31 min drive‬

Room options

Classic Double or Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Classic Single Room, 1 Twin Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the area

Montecatini Terme

In Montecatini Terme .Within a 5-minute walk of this Montecatini Terme hotel, you'll find Terme Excelsior and Terme Leopoldine. Terme di Montecatini and Terme Tettuccio are also within half a mile (1 km).

What's nearby

  • Terme Excelsior - 5 min walk - 0.4 km
  • Terme di Montecatini - 5 min walk - 0.4 km
  • Terme Tettuccio - 6 min walk - 0.6 km
  • Piazza del Popolo - 6 min walk - 0.6 km
  • Funicolare Cablecar Railway - 10 min walk - 0.9 km

Getting around

  • Montecatini Centro Station - 9 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Pasticceria Giovannini - ‬7 min walk
  • ‪Libertine Bistrot - ‬3 min walk
  • ‪Caffé Granduca - ‬6 min walk
  • ‪Antica Osteria Toscano - ‬7 min walk
  • ‪Pizzeria Da Simone - ‬2 min walk

About this property

HG Hotel Cappelli

Enjoy the free WiFi at this 3-star Montecatini Terme hotel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at HG Hotel Cappelli. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Montecatini Terme hotel is smoke free.

  • 68 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
HG Hotel Cappelli offers 68 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 7 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December - 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February - 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cappelli Montecatini Terme
Hotel Cappelli
Hotel Cappelli Montecatini Terme
Best Western Montecatini Terme
Montecatini Terme Best Western
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli
HG Cappelli Montecatini Terme
HG Cappelli
Hotel HG Hotel Cappelli Montecatini Terme
Montecatini Terme HG Hotel Cappelli Hotel
Hotel HG Hotel Cappelli
HG Hotel Cappelli Montecatini Terme
Hotel Cappelli
Hg Cappelli Montecatini Terme
HG Hotel Cappelli Hotel
HG Hotel Cappelli Montecatini Terme
HG Hotel Cappelli Hotel Montecatini Terme

Frequently asked questions

How close is HG Hotel Cappelli to the airport?

HG Hotel Cappelli is 27.3 mi (36-min drive) away from the Florence Airport, Peretola (FLR) airport, the closest popular airport to the property.

How much does it cost to stay at HG Hotel Cappelli?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at HG Hotel Cappelli on Apr 1, 2026 start from CA $95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HG Hotel Cappelli have an airport shuttle?

HG Hotel Cappelli offers an airport shuttle.

Does HG Hotel Cappelli offer free breakfast?

HG Hotel Cappelli offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at HG Hotel Cappelli?

No, there is no casino at this hotel, but Lucky Slot Village (15-min drive) is nearby.

What time is check-in at HG Hotel Cappelli?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at HG Hotel Cappelli?

Free parking is not available at this hotel. Self parking is available for EUR 7 per day.

Does HG Hotel Cappelli have a pool?

HG Hotel Cappelli features a seasonal outdoor pool.

Does HG Hotel Cappelli have a restaurant?

HG Hotel Cappelli is home to Ristorante Giulio, which features local and international cuisine.

Does HG Hotel Cappelli have a spa?

There are no spa services available at this hotel.

How close is HG Hotel Cappelli to downtown Montecatini Terme?

HG Hotel Cappelli is 1 mi away from Margine Coperta-Traversagna.

HG Hotel Cappelli Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 24 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Carlo Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad, LOS ANGELES

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammad, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities

Montecatini

over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021

8/10 Good

Maurizio M.

Liked: Cleanliness

Good place

Good
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

itchyivca, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for good price

We stayed in this hotel as we had our own hire car and wanted to stay outside Florence. It was little confusing to find the hotel because of lots of one way streets but no biggie. There is a paid parking right outside and unless you tell the hotel to specifically reserve garage parking you will have no chance as they only have 3 spaces. But 200 meter just next to the Tettuccio Terme, along the park is free parking which we used. The main street is easy to find from the hotel and train station too. It takes 45 minutes on the train to Florence. The staff were all lovely and helpful every time we came up to ask a question. Breakfast, in the downstairs room, was adequate and plentiful even with just cornflakes and chocolate coco-pops as the only cereal selection. The girls refilling breakfast trays were very friendly and smiled all the time which makes a big difference first thing in the morning. The room was spacious, clean and had a small balcony but only one reclining chair fitted on it. Bathroom was spacious with a bath and shower in it. Montecatini Terme has many hotels which explained the low price. There is a swimming pool outside which I used (May 14) but Jacuzzi was cold so not used. The traditional old fashion decor look of the hotel is very clean and fresh looking. I would definitely recommend this hotel and stayed here again

8/10 Good

andrea

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
positivo. check in, personale e pulizia camere negativo. la colazione poca e di bassa qualità
Stayed 1 night in Nov 2025

6/10 Okay

Jean-Patrick

Stayed 1 night in May 2025

8/10 Good

Gabriele

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
L'albergo mostra i fasti di un passato recente, estremamente pulito e personale cordiale, putrroppo però in un ambito di declino insieme a tutto il paese
Stayed 1 night in Jul 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Tenna

Travelled with family
Liked: Cleanliness, staff & service

Slidt hotel men god service

2 overnatninger for 2 voksne og 2 børn. Lækker pool Hotellet er slidt, men absolut brugbar til den pris vi fandt. Ikke så stort udvalg i morgen buffeten
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

René

Liked: Staff & service

Fint men lidt slidt hotel

Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que je devrais m'estimer heureux d'avoir cette prestation médiocre. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024

10/10 Excellent

Jørn

Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024

8/10 Good

Fabio

Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve vacanza di relax

Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benny auto

Stayed 1 night in Dec 2023

6/10 Okay

Wim

Stayed 2 nights in Nov 2023

10/10 Excellent

Francesca

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Marco

Stayed 1 night in Oct 2022