Ratings based on 362 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 30, 2022 on Hotels
Comment from Hotel Management
Jun. 30, 2022 by Adriana Castillo , Hotel Management
Gracias por su preferencia !
by A traveller
Posted Jun. 21, 2022 on Expedia
I really enjoy staying here when I go to Monterrey. The staff is wonderful and very helpful. Any questions they will take their time to explain. The place may look sketchy outside. But it’s safe. A guard is always there 24 hours. Any place you go has it’s good and bad, don’t judge before you try it out! Will definitely stay here again!
Comment from Hotel Management
Jun. 22, 2022 by Adriana Castillo, Hotel Management
Hola , Buenos días ! gracias por sus comentarios y por la preferencia que nos da.
Lo esperamos pronto !
by A traveller
Posted May 20, 2022 on Expedia
The front desk people need more training about customer service
Comment from Hotel Management
Jun. 11, 2022 by Adriana Castillo, Hotel Management
Buenos días ... gracias por su preferencia , tomaremos en cuenta su comentario .
by A traveller
Posted May 17, 2022 on Expedia
The front desk team need more experience in customer service and friendly
Comment from Hotel Management
Jun. 11, 2022 by Adriana Castillo , Hotel Management
Gracias por su preferencia y por sus comentarios comentario
by A traveller
Posted Feb. 23, 2022 on Hotels
It was good
Comment from Hotel Management
Mar. 4, 2022 by Adriana Castillo, Hotel Management
Buenas tardes , gracias por su preferencia , lo esperamos pronto !
by A traveller
Posted Feb. 1, 2022 on Expedia
by A traveller
Posted Jan. 20, 2022 on Expedia
by A traveller
Posted Dec. 24, 2021 on Expedia
by A traveller
Posted Dec. 18, 2021 on Hotels
Look old and uncomfortable
Comment from Hotel Management
Jan. 11, 2022 by Adriana Castillo , Hotel Management
Buenos días , gracias por su preferencia !
by A traveller
Posted Oct. 15, 2021 on Expedia
