Ratings based on 953 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
Always a nice stay. Very pleasant staff
Comment from Hotel Management
Mar. 9, 2024 by HGI, Hotel Management
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!
by A traveller
Excellent experience
Posted Feb. 25, 2024 on HotelsJust an overnight trip for a family medical appointment. Hotel was VERY clean and the staff was super friendly. We did not take advantage of the breakfast, pool or any other amenities as we got in late and had to leave early the next morning but hopefully will be able to do so next time.
Comment from Hotel Management
Mar. 9, 2024 by HGI, Hotel Management
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 9, 2024 by HGI, Hotel Management
We ae very excited to hear you enjoyed your stay! We hope you come back and see us again when you are traveling through the mountains of WV!!
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 9, 2024 by HGI, Hotel Management
Thank you for sharing with us. We hope to see you again when you travel to Morgantown.
by A traveller
Posted Feb. 18, 2024
convenient location
Comment from Hotel Management
Feb. 20, 2024 by HGI, Hotel Management
Thank you for sharing with us! We hope to see you again soon when you are traveling through the mountains of West Virginia!!
by A traveller from Leesburg
Posted Feb. 4, 2024 on Expedia
Julia at the front desk was great. Thank you
Comment from Hotel Management
Feb. 16, 2024 by HGI, Hotel Management
Thank you for sharing with us! We hope to see you again when you return to the Morgantown area!
by A traveller
Posted Jan. 28, 2024 on Expedia
We have tried several hotels in Morgantown area. This one is ok. We had a double bed room. The one bed was horrible and needed replaced, the other one was ok. Bathrooms fixtures were rusted and shower head was much to be desired and I felt like if I tried to adjust it may fall apart… definitely could use some upgrades. The lobby was clean and beautiful, front desk staff accommodating which was a plus. The Bar seems nice but bartender was literally standing behind bar and when we went to sit down said “we don’t open for another 5 minutes”….ok we would have waited but seemed very annoyed and didn’t even say like have a seat I’ll be right with you… that’s ok went across street to Buffalo Wild Wings. Very turned off by that and honestly everyone we have ever encountered in WV businesses have been more than polite and accommodating. So chalking that up to him having a poo day…. All I all this will not be my first choice of hotels in area. But I do like many of the restaurants in the plaza it’s in.
Comment from Hotel Management
Jan. 29, 2024 by Anna, Hotel Management
Thank you for sharing your thoughts and concerns with us. We apologize that we were not able to exceed your expectations. I will share all of this with our management team so that way we can continue to improve our guest experience.
by A traveller
Posted Jan. 26, 2024 on Expedia
Property needs a major renovation
Comment from Hotel Management
Jan. 28, 2024 by HGI, Hotel Management
Thank you for sharing with us. We are actually about to start full room renovations starting in February 2024!
by A traveller
Posted Jan. 24, 2024 on Expedia
Great
Comment from Hotel Management
Jan. 28, 2024 by HGI, Hotel Management
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by HGI, Hotel Management
Thank you for sharing with us! We hope to see you again when you travel to Morgantown.
