Ratings based on 285 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
Comment from Hotel Management
Sep. 13, 2023 by Manager, Hotel Management
Hello Alonna, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.,
1 out of 5
by A traveller

Posted Sep. 7, 2023 on Hotels
Rooms was smoked in and stunk very bad. Dirty and nasty place.
Comment from Hotel Management
Sep. 9, 2023 by Manager, Hotel Management
Hello Luke, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
3 out of 5
by A traveller

Posted Sep. 1, 2023 on Expedia
Hotel was average nothing fancy staff was great
Comment from Hotel Management
Sep. 2, 2023 by Manager, Hotel Management
Hello Julian,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
1 out of 5
by A traveller

Posted Aug. 26, 2023 on Expedia
Bed was comfortable. Pool was out of order, no continental breakfast, coffee was instant. Really bad stay
Comment from Hotel Management
Aug. 27, 2023 by Manager, Hotel Management
Hello Millie,Thank you for sharing this experience with us. We truly value you feedback with regards to our bed and breakfast. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
2 out of 5
by A traveller

Posted Jul. 24, 2023 on Expedia
The front desk attendant wasn't very clean and creeped me out
Comment from Hotel Management
Jul. 25, 2023 by Manager, Hotel Management
Hello Kevin, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our front desk. Your voice is very valuable to us and we hope you will return on your next travels.
1 out of 5
by A traveller

Posted Jul. 22, 2023 on Expedia
property was filthy and in disarray, staff not friendly or helpful
Comment from Hotel Management
Jul. 23, 2023 by Manager, Hotel Management
Hello Carolyn,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.
5 out of 5
by A traveller

Posted Jul. 19, 2023 on Expedia
I enjoyed myself there
Comment from Hotel Management
Jul. 21, 2023 by Manager, Hotel Management
Hi Kenneth,Thank you for sharing the wonderful rating about your experience here with us. We are happy to know that you enjoyed your stay, and we hope to have the pleasure of hosting you again soon.
3 out of 5
by A traveller

Posted Jul. 16, 2023 on Expedia
Asked for non smoking room..not what I got. VERY OUTDATED!
Comment from Hotel Management
Jul. 18, 2023 by Manager, Hotel Management
Hello Paul, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
3 out of 5
by A traveller

Posted Jul. 16, 2023 on Expedia
The pool was closed for the year and it was not advertised until I checked in. The biggest reason I chose this hotel was for the pool. And the pool was closed with no forewarning.
Comment from Hotel Management
Jul. 18, 2023 by Manager, Hotel Management
Hello Jason, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.
5 out of 5
by A traveller

Posted Jul. 2, 2023 on Hotels
Comment from Hotel Management
Jul. 4, 2023 by Manager, Hotel Management
Hello Russell,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.