Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de PUYGOUZON
Publié le 9 déc. 2023 sur Expedia
Très bon hôtel, personnel agréable
Petit déjeuner complet
Le seul petit souci rencontré est le problème de la douche, l’eau se coupant régulièrement, peut être dû au fait que nous étions au 4eme étage
Commentaires de Gestion de l’hôtel
10 déc. 2023 par General Manager, Gestion de l’hôtel
Dear FREDERIC, It was a pleasure to read your fantastic review about Tru by Hilton Mt Pleasant Charleston. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We are sorry to hear that you had issues with the shower in your bathroom. We understand how important a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back.Cordially,Allison West - General Manager
par un voyageur
Publié le 16 févr. 2023 sur Expedia
Très propre et bien situé pour la visite de la ville. Secteur tranquille
Commentaires de Gestion de l’hôtel
21 févr. 2023 par General Manager, Gestion de l’hôtel
Dear Réal, Thank you for the generous review of your recent stay at the Tru by Hilton Mt Pleasant Charleston! We are pleased you found our convenient location to be perfect for your travel plans, and that you also liked our spotless property. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Cordially,Allison West - General Manager
par un voyageur
Publié le 27 mai 2024
Everything was great.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Gary, We are pleased you chose the Tru by Hilton Mt Pleasant Charleston for your recent visit to the Charleston area. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you again for staying with us, and we hope to welcome you back very soon.Cordially,Allison West - General Manager
par un voyageur
Publié le 9 mai 2024
Clean room, Great shower our go to place near Charleston
Commentaires de Gestion de l’hôtel
10 mai 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Michael, Thank you for the generous review of your recent stay at the Tru by Hilton Mt Pleasant Charleston! We are pleased you found our room clean and enjoyed the shower. It was a pleasure having you as our guest, and it's a joy to know that we are your preferred choice every time you visit our area!Cordially,Allison West - General Manager
par un voyageur
Publié le 27 avr. 2024
Plain & simple - just what we needed.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Russ, Thank you for choosing Tru by Hilton Mt Pleasant Charleston. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon for another enjoyable stay.Cordially,Allison West - General Manager
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par General Manager, Gestion de l’hôtel
Dear Bob, We are delighted you enjoyed your stay at Tru by Hilton Mt Pleasant Charleston. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Cordially,Allison West - General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
My go-to in mt pleasant for clean cheap room with excellent gym.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Steven, Thank you for choosing Tru by Hilton Mt Pleasant Charleston for your recent stay and for sharing your experience with fellow travelers. We are pleased you loved our clean room and excellent gym and found us of great value. Thank you for making us your preferred choice on every visit, and we look forward to seeing you soon.Cordially,Allison West - General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
How pretty and big the places are
Commentaires de Gestion de l’hôtel
2 mars 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Lonnie, Thank you for choosing Tru by Hilton Mt Pleasant Charleston for your recent stay. We were pleased to receive your generous compliments about our fresh and well-kept property, and we appreciate you sharing these comments. We look forward to welcoming you back soon.Cordially,Allison West - General Manager
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Guest, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved visiting our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Tru by Hilton Mt Pleasant Charleston.Cordially,Allison West - General Manager
par un voyageur de North Myrtle Beach
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Allison West - General Manager, Gestion de l’hôtel
Dear Erica, Thank you for the five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Tru by Hilton Mt Pleasant Charleston.Cordially,Allison West - General Manager
