Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mai 2024
The bed was hard has a rock
Commentaires de Gestion de l’hôtel
20 mai 2024 par Karla Hernandez, Gestion de l’hôtel
Dear Cooper, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry that the bed was hard they are brand new mattress but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely Karla Hernandez
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Karla Hernandez, Gestion de l’hôtel
Dear Amanda, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Trash behind the building, sink wouldn’t drain, charged $25 for a dog.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Karla Hernandez, Gestion de l’hôtel
Dear Doug, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink not draining property but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future.Sincerely General Manager Karla Hernandez
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Karla Hernandez, Gestion de l’hôtel
Dear James, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
Thank you for taking the time to give us a rating! We hope that you enjoyed your stay with us Randy!Sincerely Karla Hernandez
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
Dear Mike, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.General Manager Karla Hernandez
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Trouble with the staff this time
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
On behalf of all the staff, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! We hope that we have a chance to better serve you in the future.General Manager Karla Hernandez
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Jo!Sincerely Karla Hernandez
par un voyageur
Uninviting
Publié le 17 janv. 2024 sur HotelsWe let them know we wouldn’t get there until midnight and it was 12 degrees when we got there and the heater wasn’t on. The room also smelled stuffy. Was not inviting after a long drive.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
Dear Dennis, On behalf of the entire staff, we sincerely apologize for not turning on the heater for you. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. We hope to have a chance to better serve you in the future.Sincerely Karla Hernandez
par un voyageur
Publié le 13 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Karla Hernandez, Gestion de l’hôtel
Thank you for the perfect score Dwight! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez
