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Hotel H2 Nagasaki

3.0 star property
3-star hotel perfect for exploring Nagasaki

Choose dates to view prices

Photo gallery for Hotel H2 Nagasaki

Interior entrance
Creator video - submitted by Lisa and Josh
Lobby lounge
Terrace/patio
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
5-11 Tsukimachi, Nagasaki, Nagasaki, 850-0877
  • Place, Hamanomachi Arcade
    โ€ช1 min walkโ€ฌ
  • Place, Nagasaki Dejima
    โ€ช3 min walkโ€ฌ
  • Place, Shianbashi Alley
    โ€ช6 min walkโ€ฌ
  • Airport, Nagasaki (NGS)
    โ€ช47 min driveโ€ฌ

Room options

View all photos for Smart Double Room

In-room safe, desk, blackout drapes, soundproofing

Smart Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Minimal Twin Room

In-room safe, desk, blackout drapes, soundproofing

Minimal Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Smart Single Room

In-room safe, desk, blackout drapes, soundproofing

Smart Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Smart Twin Room

In-room safe, desk, blackout drapes, soundproofing

Smart Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [20 ใŽก/Bed Width 120 Cm]Accessible Room

In-room safe, desk, blackout drapes, soundproofing

[20 ใŽก/Bed Width 120 Cm]Accessible Room

  • Sleeps 2

View all photos for [14 ใŽก/Bed Width 160 Cm]Smart Double Room

In-room safe, desk, blackout drapes, soundproofing

[14 ใŽก/Bed Width 160 Cm]Smart Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for [12 ใŽก/Bed Width 140 Cm]Smart Single Room

In-room safe, desk, blackout drapes, soundproofing

[12 ใŽก/Bed Width 140 Cm]Smart Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for [20 ใŽก/Bed Width 120 Cm]Smart Twin Room

In-room safe, desk, blackout drapes, soundproofing

[20 ใŽก/Bed Width 120 Cm]Smart Twin Room

  • Sleeps 2

View all photos for [16 ใŽก/Bed Width 110 Cm]Minimal Twin Room

In-room safe, desk, blackout drapes, soundproofing

[16 ใŽก/Bed Width 110 Cm]Minimal Twin Room

  • Sleeps 2

About the area

Nagasaki

Heart of Nagasaki.Your stay at this hotel will put you steps from The Museum of Nagasaki Ryoma Path and a 5-minute walk from Hamanomachi Arcade. Nagasaki Dejima and Chuo Park are also within half a mile (1 km).

What's nearby

  • Hamanomachi Arcade - 1 min walk - 0.2 km
  • Nagasaki Dejima - 3 min walk - 0.3 km
  • Shianbashi Alley - 6 min walk - 0.5 km
  • Megane Bridge - 6 min walk - 0.5 km
  • Nagasaki City Office - 8 min walk - 0.8 km

Getting around

  • Nagasaki Station - 18 min walk
  • Nagasaki Airport (NGS) - 44 min drive

Restaurants

  • โ€ช้คƒๅญใฎ็Ž‹ๅฐ†ๆตœใฎ็”บๅบ— - โ€ฌ3 min walk
  • โ€ชๅ›ž่ปขๅฏฟๅธ ่‹ฅ็ซนไธธ ๆตœ็”บๅบ— - โ€ฌ2 min walk
  • โ€ชใ‚ใ˜็›› - โ€ฌ1 min walk
  • โ€ชใ‚ตใƒณใƒžใƒซใ‚ฏใ‚ซใƒ•ใ‚ง ้•ทๅดŽๆตœ็”บๅบ— - โ€ฌ2 min walk
  • โ€ชCafรฉ ๅนณไบ• - โ€ฌ2 min walk

About this property

Hotel H2 Nagasaki

3-star hotel perfect for exploring Nagasaki
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Hotel H2 Nagasaki also features a vending machine, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this 3-star Nagasaki hotel.

  • 156 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel H2 Nagasaki offers 156 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to midnight.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The public bath is open 5-10 AM and from 4 PM to midnight.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100โ€“10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 1800 for adults and JPY 900 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.ย Cashless payment methods are available for all transactions.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. Up to 2 stickers may be purchased on site to cover tattoos approximately 10 cm x 15 cm in size.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Hotel H2 Nagasaki Hotel
Hotel H2 Nagasaki Nagasaki
Hotel H2 Nagasaki Hotel Nagasaki

Hotel H2 Nagasaki Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 322 out of 486 reviews
Rating 8 - Good. 134 out of 486 reviews
Rating 6 - Okay. 22 out of 486 reviews
Rating 4 - Poor. 5 out of 486 reviews
Rating 2 - Terrible. 3 out of 486 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very standard hotel but we had a good experience with friendly staff, clean rooms and good service. The best part was the great location being so close to tram/bus stops and pretty easily walkable from the train station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice clean rooms. Easy access to the trams.
Stayed 3 nights in Mar 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does have a nice sento
Stayed 2 nights in Sep 2024

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an amazing location! It is a 20min walk from Nagasaki Train Station, a 12min walk to Nagasaki Port Terminal, and is located across the road from a huge shopping arcade in Nagasaki city. The staff were extremely polite and attended to all of our needs at all hours of the day. The rooms are small, but very clean and soundproof, so we did not hear our neighbours at all. The rooms also have Western-style showers. The hotel breakfast cost AUD$13 per person, and is small in terms of variety, but convenient and delicious. The hotel is also located around the corner from a major bus stop, which has an airport bus that takes you straight to Nagasaki airport. I highly recommend you stay at this hotel. My partner and I will definitely be staying here again upon returning to Nagasaki.

10/10 Excellent

Yoo

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice, but the expensive parking was very annoying. The hotel has no parking lots, so you have to use city parking lots. Take the train if possible, for one night of parking it was around 3500 yen.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really pretty with a great staff and excellent location right across the street from Chinatown. The onsen was nice to come home to after touring Nagasaki.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yader

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and very accommodating
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Junjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to everything. Chinatown, dejima are super close. Free laundry service. New and clean room. Very good hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

HAHYUNG

Stayed 3 nights in Nov 2023

10/10 Excellent

MICHIKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conformable. A lot of shops around the property.
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible by tram from the main train station, but I definitely recommend taking the bus if you have luggage. Chinatown is nearby, Dejima a fairly short walk and overall itโ€™s pretty nice and central area. The hotel is new and fresh, the staff are really nice and friendly. Although fairly small, the reception and lobby area has a nice feel and has coffee and tea readily available, to sit and watch the busy streets below. Although there are many smaller rooms available, we chose the largest and it was very comfortable by Japanese standards. Plenty of space for luggage, microwave and kettle, with bottled water provided daily. The room was quiet and definitely better than most hotels in the area, in terms of space, cleanliness and modernity. The public bath was excellent, the outdoor starlit sky view a bonus. Breakfast was very good, definitely a lot more on offer than the sandwiches that it suggests. Overall, excellent value for money, definitely more than the โ€˜businessโ€™ hotel it appears to be promoted as. Considerably better than other hotels recommended by trip advisor, that we have stayed at before.
Stayed 2 nights in Oct 2023

10/10 Excellent

shiho

Stayed 2 nights in Oct 2023

10/10 Excellent

Fumie

Stayed 1 night in Oct 2023

10/10 Excellent

E Wai

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disparity in service standards

I wanted to dispose of an old, lightweight bag & asked a young man at the reception as to where I can throw it away (e.g trash disposal bin). However, he told me that I will need to pay him ยฅ1000 to dispose of it. I felt that its ridiculous to pay that money. When i went up to my floor, I saw senior housekeepers and I asked them where I could throw the bag, and one lady immediately said that she'll throw it away for me. See the disparity in service standards? Young staff wants money, but senior staff are focused on service.
Stayed 3 nights in Sep 2023

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the view and the public bath
Stayed 3 nights in May 2023

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend some days in Nagasaki. Suggested!
Stayed 2 nights in May 2023

8/10 Good

GEE KUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2023

2/10 Terrible

Eiji

Travelled with group
Disliked: Staff & service
This place, everything unusual. Be careful when you think to stay. Most of the Japanese hotels think about the customers. This place is totally different. They force to follow their rule to the customers. I have been travel in world over 30years. This is the worst hotel experience over past 30 years. If the customer does not meet their requirements, the hotel asks โ€˜ go out from hotelโ€™ even they have wrong or mistake. In my case, they misunderstood the rules from the government. However, they said to me โ€˜ go out from hotel!โ€™ After while, they recognized their mistakes. However, there is no words for apologies. Door is thin. Sounds leaks to outside. I can easy to hear the sounds from the outside. Breakfast. No fancy Japanese rice. Nagasaki is very good place and there are nice restaurants around the place. Recommend to go outside restaurants instead of taking expensive breakfast. Good things(?): if you want to show tons of adults videos to your kids. This maybe good place. No parents protection etc. the kids can easy to access adults videos. Make sure, you need pay attention to ware what you have. If you want to go restaurant in morning, they are checking what you ware. Otherwise, you need return to your room. There is no such info in your room. You will see such requirements at the front of the restaurant. Please also make sure, refrigerator in the room is not true refrigerator. There is no freezer. it gives slightly lower temperature than your room. Small!
Stayed 3 nights in Dec 2022

8/10 Good

Noriyoshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Ryosuke, matsudoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022