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Karen Plains Hotel

5.0 star property
5-star luxury aparthotel in Karen

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Photo gallery for Karen Plains Hotel

Exterior
Property video
Street view
Balcony
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Spa
  • Gym

Explore the area

View in a map
Karen Plains Rd, Nairobi, Nairobi County, 00100
  • Place, Karen Country Club
    ‪20 min walk‬
  • Place, The Karen Hospital
    ‪2 min drive‬
  • Place, The Hub Karen
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Balcony

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Multiple Bedrooms, Vision Accessible, Annex Building

  • Hill view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Egyptian cotton sheets, premium bedding, down comforters

Royal Room

  • Hill view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Double Room

Egyptian cotton sheets, premium bedding, down comforters

Exclusive Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

  • Hill view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

Karen stay.A stay at this Karen aparthotel places you within 6 miles (10 km) of Nairobi National Park and 9 miles (15 km) of Yaya Centre. Uhuru Park is within 9 miles (15 km) and University of Nairobi is within 12 miles (20 km).
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • Karen Country Club - 20 min walk - 1.7 km
  • The Karen Hospital - 2 min drive - 1.2 km
  • The Hub Karen - 3 min drive - 2.6 km
  • Oloolua Nature Trail - 4 min drive - 3.3 km
  • Giraffe Centre - 10 min drive - 7.0 km

Getting around

  • Syokimau Station - 25 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪Java House Karen - ‬4 min drive
  • ‪The Legend, Karen - ‬4 min drive
  • ‪Haru - ‬5 min walk
  • ‪Big Smoke - ‬4 min drive
  • ‪Karen Country Club - ‬3 min drive

About this property

Karen Plains Hotel

5-star luxury aparthotel in Karen
Karen Plains Hotel offers its guests a full-service spa and a health club. There's a snack bar/deli on site. Business amenities include a 24-hour business center, 10 meeting rooms, and coworking spaces.

WiFi is free in public spaces. Event space at this aparthotel measures 753 square feet (70 square meters) and includes a conference center. The luxury Karen Plains Hotel also features a vending machine, laundry facilities, and discounted use of a nearby fitness facility. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Karen Plains Hotel was completed in January 2025.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

  • 1 building
  • 70 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
Karen Plains Hotel offers 70 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and bathrobes. These individually decorated and furnished accommodations have separate dining areas and include day beds and dining tables. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Nairobi aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include offices and desks. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and body wraps. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Daily English breakfast available 9:00 AM to noon for a fee: USD 10 for adults and USD 5 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Art gallery
  • Netflix
  • Streaming services

Laundry

  • Laundry facilities

Work spaces

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (753 square feet of space)
  • Coworking space
  • Laptop workspace
  • Office

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Portable hoist available
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Local maps
  • Restaurant dining guides
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Health club
  • Shopping mall
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 70 units
  • Access via exterior corridors
  • Built in 2010
  • Connecting units available
  • Gated community
  • Individual decor
  • Individual furnishings
  • Renovated - January 2025
  • Soundproofing

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 20 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by PayPal and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 10 for adults and USD 5 for children
  • Credit card charges are subject to a surcharge of 20 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

karen plains hotel Nairobi
karen plains hotel Aparthotel
karen plains hotel Aparthotel Nairobi

Karen Plains Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ewart

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. The staff, excellent. Thanks very much to Sharon, Sheila and Hellen for taking extra steps to ensure guests are comfortable. Wonderful job.
Stayed 11 nights in Jan 2026

6/10 Okay

euphrase, Goodyear

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent services but lack of mosquito nets made sleeping impossible- terrible bites and exhaustion.
Stayed 1 night in Jan 2026

10/10 Excellent

euphrase, Goodyear

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Hussain

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was very comfortable
Stayed 7 nights in Jan 2026

10/10 Excellent

KELVIN

Stayed 2 nights in Dec 2025

8/10 Good

Pelagia

Business traveller
Liked: Cleanliness, amenities
The rooms are spacious. Really loved my stay there. Its opposite to a shopping mall which is a great advantage. The staff were absolutely amazing. Especially Sheila. She was outstanding. Very professional and helpfull. The only downfall was the water wwas cold on some days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jan 2026

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Very nice staff, nice hotel, very clean. I stayed her for 1 month. Will definitely come back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, room comfort
Mall and grocery store within walking distance
Stayed 2 nights in Dec 2025