Ratings based on 167 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024 on Expedia
Comment from Hotel Management
Apr. 3, 2024 by Guest Relations Officer, Hotel Management
Dear Gezahegn,Thank you for choosing to stay with us and for allowing us to serve you.We are grateful for the wonderful review score.We look forward to your next visit.Kind regards,Christine Mweu
by A traveller
Posted Dec. 20, 2023 on Expedia
by A traveller
Posted Sep. 1, 2023 on Expedia
by A traveller
Posted Jun. 6, 2023 on Expedia
Comment from Hotel Management
Aug. 4, 2023 by Guest Relations Officer, Hotel Management
Thank you for staying with us and for the wonderful review.Kind regards,Christine Mweu
by A traveller
Posted Feb. 14, 2023 on Hotels
Comment from Hotel Management
Feb. 16, 2023 by Nairobi Safari Club, Hotel Management
Thank you for your feedback. We will work towards making your future stay more enjoyable.
by A traveller
Posted Jan. 20, 2023 on Hotels
Comment from Hotel Management
Jan. 26, 2023 by Nairobi Safari Club, Hotel Management
Dear Yasuyuki.thank you for your feedback we really appreciate and will action upwards to make your future stay more enjoyable.Lawrence.
by A traveller
Posted Aug. 27, 2022 on Hotels
Comment from Hotel Management
Aug. 29, 2022 by Nairobi Safari Club, Hotel Management
Thank you for your feedback
by A traveller
Posted Aug. 5, 2022 on Expedia
Very spacious rooms and good Security. Wifi isnt great in the room but good downstairs in the lobby. You have to request a refrig and safe if you want one in the room. Excellent breakfast buffet!
Comment from Hotel Management
Aug. 8, 2022 by ., Hotel Management
Dear Guest,
Thank you for your positive feed back
by A traveller
Posted Jul. 19, 2022
we found a roach. the hotel looks better in the pictures, we actually checked out and went to the ibis. our bags were delayed but was sent to the hotel, they stayed there for almost 2 weeks before they were sent to us, all our electronics were stolen from our suitcases.
Comment from Hotel Management
Jul. 20, 2022 by ., Hotel Management
Dear Ann,
Thank you for your timely feedback.
Kindly confirm that the bags were given to the hotel in good condition since we are a service industry and uphold integrity at a high level.
Lawrence
by A traveller
Posted Jun. 21, 2022 on Expedia
