Note fondée sur 34 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 3 janv. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 23 déc. 2023 sur Expedia
The house was quiet and clean and the staff easy going and friendly. Four of my five breakfasts I ate alone, but on the last morning I had the fascinating company of a Sudanese guest who attended a meeting at the UN compound. The location was perfect for me, as it was 8 minutes walking from a CrossFit gym where I could train early in the morning - same place where one can buy handcraft and eat or drink throughout the day, and 15 minutes walking from the UN compound, where I was attending a workshop. On the last day I could check out in the morning before going to my meeting, and leave my bag in the reception until I could pick it up in the afternoon, which was convenient.
4 sur 5
par un voyageur

Publié le 20 oct. 2023 sur Hotels
Very friendly and accommodating staff.
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Orchid Homes Team, Gestion de l’hôtel
Hello Shaheer,We are so glad that you enjoyed your stay in Orchid HomesWe believe in making every guest feel like family. So happy you felt the warmth.We look forward to hosting you again in future
5 sur 5
par un voyageur

Feels Like Home!

Publié le 2 oct. 2023 sur Hotels
Returning to Orchid Homes felt like returning home! A simple but lovely guest house, location is ideal for access to the UN Compound, and an easy walk to Craft Centre or Village Market. Wifi works well, staff is friendly, rooms are clean.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Orchid Homes Team, Gestion de l’hôtel
Thank you so much for the great feedback. We are so glad that you feel right at home. We look forward to hosting you yet again
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 janv. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 7 avr. 2022 sur Expedia
The staff were helpful and very courteous.
4 sur 5
par un voyageur

Very quiet

Publié le 6 janv. 2022 sur Hotels
A nice old mansion, very quiet. The pool was too cold to swim in.
Commentaires de Gestion de l’hôtel
10 janv. 2022 par Orchid Homes, Gestion de l’hôtel
Thank you Travis for the great feedback, we are glad that you enjoyed your stay in and look forward to hosting you in Orchid Homes
2 sur 5
par un voyageur

Publié le 22 août 2021 sur Expedia
My wife and I are seniors. They gave us a room in the attic. Two flights of stairs with no lift and no help. The room had no internet and we did not want to go down again to complain. There is no phone in the room. It was freezing and no heating.
Commentaires de Gestion de l’hôtel
11 sept. 2021 par Orchid Homes Team, Gestion de l’hôtel
Thank you for the time taken to share your feedback with us, we sincerely apologize that your stay in Orchid Homes did not go very well. We appreciate the concern raised on the room amenities. It is through guest feedback such as yours that help us improve on services. We look forward to hosting you back.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 23 juill. 2021 sur Hotels
1 sur 5
par un voyageur

Appalling room in charming villa

Publié le 18 juill. 2021 sur Hotels
Turning a villa into a hotel makes every room unique--but our room (Sage, on the ground floor) was appalling. Just in front of the reception, the restaurant and the hotel entrance door, the room's door has no noise insulation, making every conversation between the hotel personnel and guests sound like inside the room. When guests start making breakfast and checking out at 6am in the morning, it's impossible to sleep. The cherry on the cake? The room's door has a glass that cannot be shaded or covered, making it possible for people on the stairway in from of the room to look directly into the room (over the bed!). More: lapidated bathroom with a tiny sink and no mirror--the sliding door had no handle on the inside making it impossible to close. Mattress very uncomfortable. No hotel sign from the road whatsoever, not even on the doorbell, the guard on duty was not present when we come and we had to call the property to be sure to be at the right address. I truly hope that the other rooms are better (the villa is really nice) but a normal hotel cannot have guests play Russian roulette on room selection!
Commentaires de Gestion de l’hôtel
26 juill. 2021 par Orchid Homes Team, Gestion de l’hôtel
We are very sorry to hear that you did not enjoy your stay we have noted your concerns and are working to make improvements