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The Port-O-Call Inn & Suites

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Combined shower/tub, towels
Bed sheets
Exterior
Classic Suite, 1 Queen Bed, Ocean View | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Duke Point Ferry Terminal
    ‪19 min drive‬
  • Nanaimo, BC (YCD)
    ‪18 min drive‬

Room options

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 27 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Queen Room

Queen Room

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room

Two Queen Room

  • 23 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Nanaimo

In Nanaimo .You'll find Departure Bay Ferry Terminal and Maffeo Sutton Park within 2 miles (3 km) of this motel. Bastion and Old City Quarter are also within 2 miles (3 km).
View more Motels in NanaimoOpens in a new window

What's nearby

  • Old City Quarter - 20 min walk - 1.7 km
  • Nanaimo Regional General Hospital - 3 min drive - 2.3 km
  • Departure Bay Ferry Terminal - 3 min drive - 1.9 km
  • Vancouver Island University - 4 min drive - 2.6 km
  • Duke Point Ferry Terminal - 19 min drive - 20.0 km

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chick To Sea Express - ‬6 min walk
  • ‪Milton Street Public House - ‬20 min walk
  • ‪Red’s Bakery - ‬3 min drive

About this property

The Port-O-Call Inn & Suites

Motel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at The Port-O-Call Inn & Suites.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 42 guestrooms or units
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • Mini-fridge

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 767 reviews
Rating 8 - Good. 263 out of 767 reviews
Rating 6 - Okay. 161 out of 767 reviews
Rating 4 - Poor. 84 out of 767 reviews
Rating 2 - Terrible. 65 out of 767 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAN

Stayed 1 night in Jul 2025

2/10 Terrible

Breanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was scared to sleep. It was loud the whole time and the room was in poor condition. My bathroom door was duck taped together
Stayed 1 night in Jun 2025

4/10 Poor

Madeleine

Disliked: Cleanliness, property conditions & facilities
My room smelled quite unpleasant and was very warm. The window did not lock properly so did not feel comfortable opening it overnight, and the supplied air conditioner unit was very loud. Bedside table was somewhat sticky.
Stayed 1 night in May 2025

2/10 Terrible

Mona, Penticton

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bug traps under legs of the bed, filled with dried stuff--had to be cleaned, No warm water in shower-hot/cold. Could not use for 6 days. Fridge leaked & froze my food/milk. (Could not use). Dirt inside cupboards & microwave. No coffee machine as advertised. I was offered a different room for last two days. On entry, the fridge had been unplugged and was leaking from freezer tray. The bathroom tap not attached to sink. On my last day, my window had been opened to accommodate a portable air conditioner hose to a flimsy screen. I arrived to see it had fallen onto my bed, leaving my room open & unsecured until I arrived at 8 pm that evening. I took video & photos of all the issues & presented them to the staff. I was told that because I had already paid, there would be no deduction from my room amount, despite all the issues. I was offered 1/2 off price to spend an extra night in the hotel--After 8 days of issues--Solid No. Although they bought the hotel on May 1st, in my view, no room should've been opened until all issues were fixed. I would've moved out the 2nd day, but I was there for an emergency situation and didn't have time to deal with looking for another room elsewhere. The staff member was lovely and apologetic and tried to fix what was wrong, but the plumbing issues were too serious. Lastly, housekeeping was cringey. The second room was cleaner, but it still gave me the eeby-jeebies. I do not recommend until all issues fixed.
Stayed 8 nights in May 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was extremely uncomfortable. No coffee maker or microwave.
Stayed 1 night in May 2025

6/10 Okay

Bertram, Surrey

Not enough towels, door would not close very well.
Stayed 1 night in May 2025

6/10 Okay

Abdulzhiger

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
not really clean
Stayed 1 night in May 2025

6/10 Okay

Monique

Matige accomodatie, gratis parkeren is fijn. Geen nachtkastjes, weinig stopcontacten, geen koffie of thee faciliteiten.
Stayed 1 night in May 2025

10/10 Excellent

Sasha

Travelled with family and small children
Liked: Property conditions & facilities
Hotel staff are great.
Stayed 1 night in May 2025

6/10 Okay

guo

Business traveller
Liked: Staff & service
a little bit Noisy
Stayed 1 night in May 2025

4/10 Poor

Iryna, Calgary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like nobody cleaned the room: dust and cobwebs on the ceiling and lamp. The faucet in the sink is barely holding up, and it's scary to use it because it seems like it will break with just one movement. The staff were friendly and helpful. And you will not find a hair dryer in the room or motel they don't have it.
Stayed 2 nights in May 2025

8/10 Good

Fielding

What wasn't to like? Beautiful view.
Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Stayed 1 night in May 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

BEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Simranjeet kaur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service
Stayed 2 nights in May 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. The room was clean with coffee machine and mini fridge. Pretty quiet overall. Easy check in. Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean set up.
Stayed 1 night in Apr 2025

2/10 Terrible

Kaelyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Jason

Stayed 1 night in Apr 2025

8/10 Good

Yo

Liked: Cleanliness, staff & service, property conditions & facilities
Wasnt expecting alot a
Stayed 1 night in Apr 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Devon

Disliked: Property conditions & facilities
Pretty much completely average
Stayed 1 night in Apr 2025

6/10 Okay

Phoebe

Very nice room but floors are cold
Stayed 2 nights in Apr 2025