I don't like the way Gail, the innkeeper, worded out to me by phone this week. I had a reservation for Friday (one night). She used words like "You always choose the least expensive room", "you could not have stayed in a deluxe room", "you cannot knock at others doors", "I will go later on at the inn to check if all the guests are in the right room". My thoughts while I heard those words "Who this lady thinks she is to talk to a guest like that?", "knocking at the doors?!!! What?!!!". I could not believe it what I heard. Really! I told her on the phone that she could never ever address her assumptions to a guest like she had done to me. So disrespectful. I had called them to ask what the room number was, exactly, since there was no room number info on my husband's reservation. They had said to me over the phone that my husband could use the room no.1,the one right next to the front door. Certainly, there was a misunderstanding on their end. There is no excuse to get a phone call from the inn and hear rude words like those ones I heard. So disrespectful. No more Periwinkle Inn on Nantucket.
