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The Crown Hotel Napier

4.5 star property
4.5-star beachfront hotel with restaurant

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Photo gallery for The Crown Hotel Napier

Bar (on property)
Front of property
Heritage Studio
Premium Suite, 2 Bedrooms | View from room
Premium Studio | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • Place, National Tobacco Company Building
    ‪5 min walk‬
  • Place, Bluff Hill Domain Lookout
    ‪17 min walk‬
  • Place, Marine Parade
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Studio

Heritage Studio

Heritage Studio

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

9.4 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

9.4 out of 10
Exceptional
(15 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Napier

Beachside getaway.Within a 10-minute walk of this Ahuriri hotel, you'll find The Urban Winery and National Tobacco Company Building. Pandora Pond and Bluff Hill Domain Lookout are also within 2 miles (3 km).

What's nearby

  • National Tobacco Company Building - 5 min walk - 0.5 km
  • Pandora Pond - 13 min walk - 1.1 km
  • Bluff Hill Domain Lookout - 17 min walk - 1.5 km
  • Napier Beach - 3 min drive - 2.9 km
  • Marine Parade - 4 min drive - 3.2 km

Getting around

  • Napier (NPE-Hawke's Bay) - 10 min drive

Restaurants

  • ‪Westshore Beach Inn - ‬4 min drive
  • ‪Three Doors Up - ‬2 min walk
  • ‪Central Fire Station Bistro - ‬4 min drive
  • ‪Casa - ‬7 min walk
  • ‪Winifred’s - ‬13 min walk

About this property

The Crown Hotel Napier

4.5-star beachfront hotel with restaurant
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available.

This Art Deco Napier hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Crown Hotel Napier offers 39 accommodations with DVD players and minibars. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

The Crown Hotel Napier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 663 out of 881 reviews
Rating 8 - Good. 181 out of 881 reviews
Rating 6 - Okay. 24 out of 881 reviews
Rating 4 - Poor. 10 out of 881 reviews
Rating 2 - Terrible. 3 out of 881 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds great service, left sunglasses in the room they notified me about 10 mins later
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room and upgraded bathroom; window unit AC was dated. Charming area
Stayed 2 nights in Nov 2025

10/10 Excellent

Rhonda Wright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed - a little firm. Little kitchenette was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent the Labour Day weekend in Napier and had a great time. The location of the hotel is good, and the room was amazing. At first, we thought the room was öld"and not renovated. but when we saw the room, it was amazing! Big, cosy, and the best thing was, it even had a fireplace! How much more cosy can a room be? It gave the room an amazing fair of a real home. Would we pick the same hotel again? Yes. Would we like to have a different room? Most likely not. Thanks, team Crown Hotel Napier, for the wonderful stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Brett

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary, Akron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Napier - the hotel was really wonderful and the area was lovely and fascinating!
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the property very clean and tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay highly recommend
Stayed 2 nights in Sep 2025

8/10 Good

MA

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, gorgeous room over looking the water.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a view of the sea, the hotel was within walking distance from the bars, cafes and restaurants. Couldn’t fault anything
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated; hotel is of an excellent standard with helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Valentin

Stayed 2 nights in Jun 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location to walk to eateries and bars etc. Getting slightly dated but a great place to stay nonetheless.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff member when we checked in was fantastic. Will definitely stay here next time we are in Napier.
Stayed 3 nights in May 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing view from our balcony! Manager and staff very helpful and friendly. Comfortable bed!! Spacious room!
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 5 nights in May 2025

10/10 Excellent

Deb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here. A lovely room and very close to the beach, restaurants and shops.
Stayed 1 night in Mar 2025

8/10 Good

Margriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Helen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very near cafes and restaurants, cinema and sea walks. The room overlooked a car park which was quite busy, but overall, the sea view and ambience was good.
Stayed 3 nights in Apr 2025