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The Crown Hotel Napier

4.5 star property
4.5-star beachfront hotel with restaurant

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Photo gallery for The Crown Hotel Napier

Heritage Studio
Bar (on property)
Front of property
Premium Studio | View from room
Premium Suite, 2 Bedrooms | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Cnr Bridge Street and Hardinge Road, Napier, 4144
  • Place, National Tobacco Company Building
    ‪5 min walk‬
  • Place, Marine Parade
    ‪3 min drive‬
  • Place, Napier Beach
    ‪3 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room, 1 Bedroom

LCD TV, DVD player, iPod dock

Double or Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Studio

Heritage Studio

Heritage Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

Basic Studio | View from room

Basic Studio

9.4 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area

Premium Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Heritage Suite, 2 Bedrooms

Heritage Suite, 2 Bedrooms | Living area

Heritage Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

Premium Studio | View from room

Premium Studio

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Napier

Beachside getaway.Within a 10-minute walk of this Ahuriri hotel, you'll find The Urban Winery and National Tobacco Company Building. Pandora Pond and Bluff Hill Domain Lookout are also within 2 miles (3 km).

What's nearby

  • National Tobacco Company Building - 5 min walk - 0.5 km
  • Bluff Hill Domain Lookout - 17 min walk - 1.5 km
  • Marine Parade - 3 min drive - 2.1 km
  • Napier Prison - 3 min drive - 2.1 km
  • Napier Beach - 3 min drive - 2.5 km

Getting around

  • Napier (NPE-Hawke's Bay) - 10 min drive

Restaurants

  • ‪Westshore Beach Inn - ‬4 min drive
  • ‪Three Doors Up - ‬2 min walk
  • ‪Casa - ‬7 min walk
  • ‪Baked By Central Fire Station - ‬4 min drive
  • ‪Subway - ‬4 min drive

About this property

The Crown Hotel Napier

4.5-star beachfront hotel with restaurant
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the luxury The Crown Hotel Napier. Free self parking is available.

This Art Deco Napier hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Crown Hotel Napier offers 39 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: NZD 8.50 to 19 for adults and NZD 8.50 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.5 to 19 for adults, and NZD 8.5 to 19 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crown Hotel Napier
Crown Napier
Napier Crown Hotel
The Crown Hotel Napier Hotel
The Crown Hotel Napier Napier
The Crown Hotel Napier Hotel Napier

Reviews

The Crown Hotel Napier Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 644 out of 859 reviews
Rating 8 - Good. 179 out of 859 reviews
Rating 6 - Okay. 24 out of 859 reviews
Rating 4 - Poor. 10 out of 859 reviews
Rating 2 - Terrible. 2 out of 859 reviews

Reviews

8/10 Good

MA

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and comfortable bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, gorgeous room over looking the water.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a view of the sea, the hotel was within walking distance from the bars, cafes and restaurants. Couldn’t fault anything
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated; hotel is of an excellent standard with helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Valentin

Stayed 2 nights in Jun 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location to walk to eateries and bars etc. Getting slightly dated but a great place to stay nonetheless.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff member when we checked in was fantastic. Will definitely stay here next time we are in Napier.
Stayed 3 nights in May 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and amazing view from our balcony! Manager and staff very helpful and friendly. Comfortable bed!! Spacious room!
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 5 nights in May 2025

10/10 Excellent

Deb

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay here. A lovely room and very close to the beach, restaurants and shops.
Stayed 1 night in Mar 2025

8/10 Good

Margriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Helen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very near cafes and restaurants, cinema and sea walks. The room overlooked a car park which was quite busy, but overall, the sea view and ambience was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had a small king bed. Smallest I’ve ever seen. Had a rough night sleeping because of one of us turned over it jostled the other person We went to the desk early the next morning to see if we could cancel the next night so we could find another hotel. Staff solved the problem by moving us to a room with a much bigger bed. Great customer service and much appreciated
Stayed 2 nights in Apr 2025

10/10 Excellent

BR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Good clean room with all the required amenities. Storage for bikes and in close proximity to excellent cafes, bars and restaurants. Would not hesitate to stay here again. Thanks Crown Napier for an enjoyable stay.
Stayed 3 nights in Apr 2025

8/10 Good

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was tidy and a great location to the beach and restaurants. Staff were friendly. One thing, would have been nice to have had a toilet brush.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot On

Started with a very warm welcome by Perez, who is the best person you could choose to greet guests. Room spacious with balcony and water view. Large open hanging and storage space, not something we have experienced in hotels before but very good idea, pretty much like our walk in robe at home. Little sink, fridge and hot drink facilities behind a bifold door that lights up when you open, plus plunger coffee, big thumbs up. Another well conceived idea and implementation. Heated towel rack, separate shower and bath, as well as separate toilet across from bathroom, yet again, another well conceived application. Easy stair and lift access to room, restaurant, front of building, reception and undercover car park. Ticks all round. Well done.
Stayed 1 night in Apr 2025

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Stayed 1 night in Mar 2025

6/10 Okay

Robert

Stayed 2 nights in Jan 2025

10/10 Excellent

Ged

Travelled with partner
Liked: Cleanliness, amenities
Easy of location
Stayed 2 nights in Mar 2025

10/10 Excellent

Koos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old yet new.
Stayed 1 night in Mar 2025

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, property conditions & facilities
Crown is one of the best in Napier. Have stayed a few times and will be back. Lovely room hand to lots of restaurants bars within walking, great views from room
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location.
Stayed 2 nights in Feb 2025

6/10 Okay

Dr A N

Liked: Cleanliness, staff & service
Bit tired overall. Easy check in. Good location.
Stayed 1 night in Feb 2025