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Grand Hotel Oriente

4.0 star property
4-star hotel near Via Toledo

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Photo gallery for Grand Hotel Oriente

Terrace/patio
Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Breakfast, lunch and dinner served
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Via Diaz Armando 44, Naples, NA, 80134
  • Place, Via Toledo
    ‪2 min walk‬
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Port of Naples
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.0 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Naples

City center stay.A stay at this Naples City Centre hotel places you steps from Via Toledo and within a 10-minute walk of Spaccanapoli. Port of Naples and Molo Beverello Port are also within half a mile (1 km).

What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Spaccanapoli - 3 min walk - 0.3 km
  • Piazza del Municipio - 3 min walk - 0.3 km
  • Molo Beverello Port - 10 min walk - 0.9 km
  • Port of Naples - 10 min walk - 0.9 km

Getting around

  • Toledo Station - 2 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 41 min drive

Restaurants

  • ‪Augustus - ‬3 min walk
  • ‪Angio Terrazza Roof Garden - ‬3 min walk
  • ‪Pizzeria Mattozzi - ‬3 min walk
  • ‪Caffè Bristot Toledo - ‬1 min walk
  • ‪Kitebeer - ‬2 min walk

About this property

Grand Hotel Oriente

4-star hotel near Via Toledo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Oriente. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 1940
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 8 2026 to March 15 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number IT063049A1LR4OSPUZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 888 reviews
Rating 8 - Good. 331 out of 888 reviews
Rating 6 - Okay. 60 out of 888 reviews
Rating 4 - Poor. 14 out of 888 reviews
Rating 2 - Terrible. 12 out of 888 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vals

Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for comfort and convenience at the end of a busy trip. The rooms were well-appointed, the staff was very helpful, and the dining room was bright and airy with terrific views so we ended up eating there both nights, although the menu was a bit dull anbd needs improvement.
Stayed 2 nights in Oct 2025

10/10 Excellent

judith

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here for 3 nights in October 2025. The room was well appointed, clean and the staff were excellent. It’s right on the edge of via Toledo and the Spanish quarter, you’re never more than 10 minutes from great food and wine.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great central location. The rooms are modern and clean with an Italian feel. The staff is very nice and helpful. Shoutout to Fusaro and Michele, would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. Buffet was good. Location was very good.
Stayed 5 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
The front desk staff was wonderful. The rooftop bar and terrace are beautiful. The room was fair; the walls were scuffed up and scratched and looked like it hadn't been repaired in a while.
Stayed 1 night in Oct 2025

8/10 Good

Carla

Stayed 2 nights in Oct 2025

10/10 Excellent

Colleen

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Colleen

Stayed 4 nights in Sep 2025

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel just a block from all the hustle and bustle of Naples.
Stayed 1 night in Aug 2025

8/10 Good

Ziad

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Lots of trash around the hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael D

Travelled with group

You should come here

The staff is very kind and professional of the place is clean and wonderful. The location is perfect in the middle of everywhere when I come back to Naples this is where I’m staying.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
Stayed 2 nights in Jun 2025

8/10 Good

LUIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
Stayed 1 night in Jun 2025

10/10 Excellent

Franco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Stayed 2 nights in Jun 2025

8/10 Good

heather

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Warren

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
Stayed 1 night in May 2025