Note fondée sur 882 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Vanessa, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
par un voyageur
Hôtel Correct
Publié le 11 mars 2022 sur HotelsHôtel proche du centre ville, correct cher mais reste moins cher que la majorité des hôtels des environs
par un voyageur
Excellent
Publié le 4 mai 2021 sur HotelsSéjour agréable, piscine propre et pratique au milieu de l’hôtel avec son jardin arboré et reposant.
par un voyageur
Séjour 3 nuits
Publié le 21 mars 2020 sur HotelsRéceptionniste très agréable et de bons conseils. Hôtel bien situé à 15 minsà pied de la 5ème avenue . Pas loin du pier et de Bayfront . Tin City est tout près également .
Les chambres sont propres et ont été refaites récemment . Pas de petit dej mais un I hop juste devant l’hôtel qui permet de prendre un breakfast à des prix raisonnables . Pas de sèche cheveux dans les chambres . Une laverie sur place. on séjour
par un voyageur
Publié le 6 mars 2020 sur Hotels
par un voyageur
Publié le 24 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Tianna RediResponse Specialist , Gestion de l’hôtel
Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management
par un voyageur
Average hotel
Publié le 22 févr. 2024 sur HotelsAverage. At that price they can do better
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Jerome,Thank you for your review of our RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. You've indicated that you felt for the price of the room, the quality could be better. We apologize for any inconvenience that may have been caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Assasssz
Commentaires de Gestion de l’hôtel
24 févr. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Naji, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE Sand I appreciate your 2/5 score following your stay. In the future, please consider adding a more detailed comment to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 20 févr. 2024 sur Expedia
I liked the pool had temperature, so even in cold weather it was nice to swim. I did not like I was given an occupied room. They seem to have a disconnect there, but quickly cleaned another room.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Leismy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our pool temperature. You indicated that you were unsatisfied with receiving an occupied room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Everything was “ok”. Nothing great. Nothing terrible.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about everything being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
