The room was nothing like what was advertised on Expedia. Upon arrival, the key card did not work, and we were forced to wait outside in the cold for nearly an hour while the lock was being repaired. During this time, two individuals loitering nearby repeatedly stared at us, which made us feel extremely uncomfortable and unsafe.
Once we were finally able to enter the room, the condition was unacceptable. The room was dirty and poorly maintained, completely inconsistent with the photos and reviews shown online. The curtain hooks were broken, and we found cockroaches in both the room and the bathroom. Overall, this was a very disappointing and distressing experience.