Ratings based on 951 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Apr. 14, 2024 by Zeek G. , Hotel Management
Thank you Connie for the wonderful review. We are thrilled to see you had a wonderful stay. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager
by A traveller
Posted Feb. 19, 2024 on Expedia
I enjoyed a simple floor plan
Comment from Hotel Management
Apr. 14, 2024 by Zeek G. , Hotel Management
Thank you Tom for the wonderful review. We hope to see you again soon.Thank you,Zeek GallahanGeneral Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 14, 2024 by Zeek G. , Hotel Management
Hello Brenda,Thank you for sharing your experience with us. We're delighted to hear that you found our Junior Suites to be spacious and comfortable, providing a relaxing environment for your stay.However, we apologize for any inconvenience or disappointment caused by the demeanor of the gentleman who checked you in. Providing friendly and welcoming service is a priority for us, and we regret that your experience fell short of our usual standards. Rest assured, we will address this with our team to ensure that all our guests receive the warm and courteous service they deserve.We're sorry to hear that you found the breakfast price to be too high and chose not to partake. We appreciate your feedback on this matter and will take it into consideration as we continually evaluate and improve our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more positive experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.Thank you,Zeek GallahanGeneral Manager
by A traveller
Posted Feb. 14, 2024 on Hotels
It was nice I was there for a business meeting but there was one guy at the front desk I’m not sure if he was a manager or what but he just seemed very rude and off
by A traveller
Posted Feb. 4, 2024 on Expedia
Staff was great.
by A traveller from New Westminster
Posted Jan. 16, 2024 on Expedia
We was here for hockey tournament, the staffs the facilities the area was excellent.
by A traveller
Posted Jan. 16, 2024 on Hotels
The hotel was great. Staff very professional and helpful. Great experience
by A traveller from Bartlett
Posted Jan. 10, 2024 on Expedia
The staff is so friendly and helpful! I needed to charge y laptop keyboard and they let me borrow a charger. The restaurant and bar staff were also so kind. The room was clean and comfy. The only negative is the tv. It had Netflix and YouTube but the internet was so slow I couldn’t get either to work. Luckily I had my iPad so I just watched shows on there. No biggie but it would’ve been nice to watch tv from the tub which is why I booked the whirlpool room.
by A traveller
Posted Jan. 9, 2024 on Expedia
The room and facility was extremely clean and beds were very comfortable. Nice updated quiet room for a good nights rest! The pool was very nice and clean, in working order also. We did choose this hotel because they had a restaurant but when we got there we were told they weren’t open Sunday evenings. So be aware of that. Also breakfast was good but at an additional cost.
by A traveller
Great Convenient Hotel
Posted Jan. 8, 2024 on HotelsGreat hotel! We always enjoy our stay there.
