Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juin 2024
Nobody at the check in desk for over 10 minutes when we arrived
par un voyageur de Oak Forest
Publié le 5 mai 2024
Very dirty, wiped up a spill and towel was black, they were nice enough to move us to a better room but wiped to bathroom floor to check and it was bad as well….i guess they don’t mop the floors😩
par un voyageur
Publié le 23 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 4/5 rating with us, Mary. Our staff at the Red Roof Inn Murfreesboro was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Great
Publié le 21 mars 2024 sur HotelsMy go-to place to stay for trips to the Nashville area.
I have stayed here a number of times over the past 6-7 years and it is always great. Rooms are clean, plenty of towels, comfortable beds, close to fast food and other restaurants and Walmart.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn Murfreesboro appreciate your 10/10 score following your stay. I am thrilled that our comfortable beds, clean rooms and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 19 mars 2024 sur Expedia
This was a clean and well kept Red Roof. It was close to the interstate and dog friendly. Would gladly stay again.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Patricia,It is so wonderful to see that we at the RED ROOF INN MURFREESBORO were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the compliments highlighting our clean and well-kept hotel that was close to the interstate and pet friendly. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist
par un voyageur
Great stay!
Publié le 17 mars 2024 sur HotelsThe staff was very friendly and helpful!! The hotel was very clean!! Would definitely stay again!!
Commentaires de Gestion de l’hôtel
17 mars 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Patricia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean hotel, friendly and helpful staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 mars 2024 sur Expedia
Worn out fittings and filthy floors.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Murfreesboro. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with unclean floors and worn out fittings. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
.Dear David,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Murfreesboro and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Stay elsewhere
Publié le 15 mars 2024 sur HotelsBed covers/sheets stained, mold in the shower, previous guest used washcloth still hanging in shower, floors sticky and turn socks black, over sprayed air freshener in lobby, exit lights plugged in with cord in the ceiling and no elevator for second floor. Breakfast was frozen waffles, loaf of bread and cereal. Owners of hotel were unfriendly and did not respond when we said good morning to them.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Alanna,Thank you for your recent review of our Red Roof Inn Murfreesboro. Your 2/5 score is very disappointing to see as there seems to have been a misunderstanding during your stay. You indicated that you were displeased with the breakfast options offered, that you found the floors to be unclean and that there was a used washcloth in your room. This is regrettable, as this is not usually an experience our guests have with us. Please note that our property does not advertise an elevator in any of our listings and based on information provided by the property, the owners of the hotel were not present during the entirety of your stay. Thank you again for sharing your experience. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 mars 2024 sur Expedia
We enjoyed our stay thank ya
Commentaires de Gestion de l’hôtel
16 mars 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Lashanna,Thank you for choosing our RED ROOF INN MURFREESBORO as your choice of stay. At Red Roof we work hard to provide clean, comfortable and value-based stays for all our guests, so I am happy that was achieved for you.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
