Ratings based on 251 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 19, 2021 on Expedia
This hotel is clean and pleasant. The breakfast is good. The most frustrating amenity is the WiFi which requires the user to constantly sign in. Overall this hotel is good value for money.
Comment from Hotel Management
Sep. 6, 2021 by htavares, Hotel Management
Prezado Hóspede, Ficamos muito felizes em saber que você avaliou nosso hotel, seu reconhecimento nos motivará para continuar nos dedicando e surpreendendo nossos clientes!!! Agradeço suas observações, principalmente a sua satisfação geral com o nosso hotel. É muito gratificante tê-lo como hóspede. Agradeço novamente seus comentários, pois tenho certeza que a melhor maneira de agradarmos nossos clientes é tendo esse contato direto. Para nós, é muito importante tê-lo como hóspede. Cordialmente, Hugo Tavares Lima Coordenador de Operações e Serviços
4 out of 5
by A traveller

Posted Dec. 10, 2019 on Hotels
Comment from Hotel Management
Dec. 11, 2019 by HugoM, Hotel Management
Muito obrigado pelo retorno da sua pesquisa. Ficamos felizes com a sua satisfação. Cordialmente, Hugo Maurício Supervisor de Recepção
4 out of 5
by A traveller

Posted Mar. 1, 2019 on Expedia
Good location, good breakfast, nice service and attention
Comment from Hotel Management
Jun. 17, 2019 by MELAINE DUARTE, Hotel Management
I would like to thank you for taking the time to answer our guest satisfaction survey. Thank you for recognizing the good work of our staff and for your comments. In the name of our staff we thank you for staying with us and we look forward in seeing you again soon! Regards, Melaine Duarte Front Desk Manager
5 out of 5
by A traveller

Good hotel

Posted Dec. 9, 2018 on Hotels
Good hotel. Close to the beach
4 out of 5
by A traveller

Posted Oct. 28, 2018 on Hotels
Comment from Hotel Management
Nov. 8, 2018 by Katia, Hotel Management
Prezado, Agradecemos por se hospedar conosco. Esperamos que retorne em uma próxima oportunidade. Obrigada. Kátia Aires Gerente Geral
5 out of 5
Recommended
for Everyone
by A traveller from puerto rico

Incredible service

Posted Jun. 26, 2018 on Expedia
Was great to stay there, incredible staff, great food and excellent service
4 out of 5
by Kow

Posted Jan. 29, 2017 on Hotels
Comment from Hotel Management
Oct. 5, 2017 by Katia, Hotel Management
Prezado Hóspede, Agradecemos sua pesquisa e ficamos felizes que nosso Hotel atendeu às suas expectativas. Esperamos que retorne em breve novamente. Obrigada. Kátia Aires Gerente Geral
1 out of 5
by A traveller from MIAMI

Posted Nov. 14, 2016 on Expedia
Pros: LOCATION AND NOTHING ELSE.............................
Cons: SERVICE AND ROOMS. NOBODY SPEACK ENGLISH AND THE COMMUNICATION WAS DIFFICULT. I GOT THE LAST AVAILABLE ROOM WHICH WAS NOT IN THE CONDITIONS EXPECTED. MANAGER JST SAID "CANCEL YOUR RESERVATION, DUE TO WE DO NOT HAVE ANYTHING ELSE". I HAD TO FIND ANOTHER HOTEL BY MYSELF.
3 out of 5
by A traveller

Good hotel, go for the bigger rooms

Posted Aug. 30, 2016 on Hotels
We upgraded to a more expensive room after seeing the standard rooms, which are nice, but a bit too small. The bigger room is great, with a small balcony, a work desk and plenty of wardrobe space, and it has a kitchen (no cooking plates, only a microwave). The wireless internet was reliable and fast. The only problem we had in this room was allergy, so if you're allergic to dust, mold or bed mites, this may not be the best hotel for you. Right now they are rebuilding the reception, but we didn't hear the noise on the 8th floor. Friendly employees. The pool is useless, but you have the beach a 5 minutes walk down the hill.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 19, 2024 on Hotels