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Hostal El Refugio

1.0 star property
Hostel with free WiFi, connected to a shopping center in Natales

Choose dates to view prices

Photo gallery for Hostal El Refugio

Living area
A room with a green carpet, a wooden table with yellow chairs, a brown sofa, and a wooden door.
Standard Triple Room
Free daily self-serve breakfast
A dining area with a wooden table set for four, yellow chairs, and a television mounted on the wall displaying a scenic view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
valdivia, 807, Natales, Magallanes y la Antártica Chilena
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Puerto Natales Casino
    ‪13 min walk‬
  • Place, Costanera
    ‪15 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the area

Puerto Natales

City center stay.Within a 15-minute walk of the hostel, you'll find Centro Cultural Natalis and Plaza de Armas. History Museum and Puerto Natales Casino are also within 2 miles (3 km).
View more Hostels in Puerto NatalesOpens in a new window

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Puerto Natales Casino - 13 min walk - 1.2 km
  • Costanera - 15 min walk - 1.3 km
  • History Museum - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive

Restaurants

  • ‪Mesita Grande - ‬13 min walk
  • ‪El Asador Patagónico - ‬10 min walk
  • ‪Alveoli Bakery - ‬10 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪NOMAD Cafeteria de Especialidad - ‬8 min walk

About this property

Hostal El Refugio

Hostel with free WiFi, connected to a shopping center in Natales
Free breakfast is available daily. WiFi is free in public spaces. Hostal El Refugio also features tour/ticket assistance and a communal living room.

This Natales hostel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (free)
  • Front desk (limited hours)
  • Tour and ticket information
  • No smoking on site
  • Lockers available
Hostal El Refugio offers 5 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Refrigerators and microwaves are provided.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Magnifying mirror
  • No elevator

Room amenities

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

How close is Hostal El Refugio to the airport?

Hostal El Refugio is 6.1 mi (22-min drive) away from the Puerto Natales (PNT-Teniente J. Gallardo) airport, the closest popular airport to the property.

How much does it cost to stay at Hostal El Refugio?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Hostal El Refugio on Jul 19, 2026 start from CA $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hostal El Refugio have an airport shuttle?

Airport shuttle services are not available at Hostal El Refugio.

Does Hostal El Refugio offer free breakfast?

Hostal El Refugio offers free self-serve breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hostal El Refugio?

No, there is no casino at this hostel, but Puerto Natales Casino (16-min walk) is nearby.

What time is check-in at Hostal El Refugio?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Hostal El Refugio?

Free parking is not available at this hostel.

Does Hostal El Refugio have a pool?

Hostal El Refugio does not have a pool.

Does Hostal El Refugio have a spa?

There are no spa services available at this hostel.

How close is Hostal El Refugio to downtown Natales?

Hostal El Refugio is 0.4 mi away from Puerto Natales.

Hostal El Refugio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 5 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

My

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have had any better service. The breakfast was ready by 6:00 and everything was sensible and plenty.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jianxiong

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is provided, and you can use the kitchen before 10pm. The room is warm and cozy. The space is limited but totally works.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
I could check-in a little earlier, which was great after a night flight. The wifi is strong and stable, kitchen area is spacious. My bed was very comfortable. I slept great. Like many places in Chile, things seem to be built quickly and with cheap materials. Things that didn’t affect my comfort but for example, the soap distributor in the shower doesn’t work well. As far as safety and location, it’s very good, staff is nice and welcoming.
Stayed 1 night in Feb 2026
Verified

8/10 Good

My

Liked: Cleanliness, property conditions & facilities
Nice and friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Hadi

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Luis

Stayed 4 nights in Nov 2025