Ratings based on 96 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Guaynabo
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 10, 2024 by David Alonso Front Desk Manager, Hotel Management
Thank you for your comment, it wil help us to continue working for a bigger excelence. We hope that on your next visit to the resort, you will give us a vote of confidence and come back to be our guest. Yours sincerely,
by A traveller
Posted Aug. 26, 2023 on Hotels
Comment from Hotel Management
Aug. 26, 2023 by David Alonso Front Desk Manager, Hotel Management
Muchísimas gracias por tomarse un momento para valorar nuestro trabajo. Seguiremos trabajando para seguir mejorando y que en su próxima visita se vuelva a ser de su agrado
by A traveller
Posted Mar. 14, 2023 on Expedia
Great staff, nothing is too much trouble! Special thanks to Mario who could not do enough to help make our stay amazing.
Comment from Hotel Management
Mar. 25, 2023 by David Alonso , Hotel Management
Thank you for your feedback, it will help us to continue working for more and better excellence in our hotel. We hope that in your visit to the resort, you will give us a vote of confidence and come back to be our guest.
by A traveller
highly recommended
Posted Mar. 6, 2020 on HotelsA friendly hotel with excellent staff and in a very good location
Comment from Hotel Management
Mar. 19, 2020 by David Alonso Front Desk Manager), Hotel Management
Thank you very much for giving your opinion about your last stay in our hotel as they help us to get better.
we wil ccontinur working to surprise you in your next visit to the hotel
by A traveller
the location is perfect, the price fair
Posted Feb. 24, 2020 on HotelsThe hotel itself was good, mostly due to the fantastic location right across the Baqueira 1.500 ski lift and pistes. Rooms are small (less than 20 m2), the TV is tiny, and the bathroom is OK. Linens and towels OK. The entire hallway smelled like cigarettes the entire weekend (clearly many people were smoking in their rooms). The spa was fine, nothing spectacular. The pool area was decent, with the exception of the jacuzzi which itself worked fine but the smell of chlorine was just unbearable. The bar/pub was fine, best prices in town for sure. The après-ski area was good and they had food for guests. The service there was pretty bad and not organized at all. There is a ski rental place in property (Cuylas) which I recommend. Also getting the forfeits from the hotel was a good service. The breakfast was bountiful, many carb and protein options, perfect for a day of skiing. They did not spare. Overall the hotel was fine, definitely family friendly, great location near all the good restaurants, bars and slopes. I would recommend improving the service and staff friendliness in general.
Comment from Hotel Management
Mar. 5, 2020 by David Alonso (Jefe de Recepción), Hotel Management
Thank you for giving us your feed back abour your stay in our hotel because they help us to continue improving.
we will work on those standards that we haven ot achieve to satisfy and fit them on your next visit.
by A traveller
Posted Apr. 2, 2019 on Expedia
Access to Gondola directly accross road.
Hotel Bar and outside terrace with reasonable price considering location.
Great variety of breakfast and dinner buffet.
Friendly staff.
Comment from Hotel Management
Apr. 16, 2019 by David Alonso (Front Desk Manager), Hotel Management
Thank you very much for taking a minute to send your comentary.
We will continue working to improve our facilities to satisfy you on your next visit to our hotel
by A traveller
Good value
Posted Mar. 25, 2019 on HotelsThe hotel is a little tired round the edges but is clean, functional and has friendly staff. Breakfasts are good with plenty of choice and the location by the ski lift is excellent.
My main issues were with the beds which were far more comfortable without the plastic undersheet, and with the thermostat in the room which did not seem to make the room any cooler even when it was freezing outside. Fortunately, it was possible to open the window.
Overall, the hotel is good value for money. However, it is worth knowing that there is a free public car park within 5 mins walk. The hotel's underground car park is expensive.
Comment from Hotel Management
Mar. 28, 2019 by David Alonso (Frnt Desk Manager), Hotel Management
First of all greetings from Hotel Tuc Blanc and thank very much for taking a minute to send us your opinion about the hotel.
It is important for us that the overall opinion is good, but we will continue working to improve in those details and surprise you in your next visti to thr hotel
by A traveller
Would totally recommend and stay again!
Posted Jan. 30, 2019 on HotelsWe loved the proximity to the gondola and chair lift from reception, just across the road and up a staircase.
The hotel was very good value for money, and our rate included the breakfast buffet.
Incredibly clean and comfortable, comfy bed, good amount of storage in the room. Lovely view from the window.
Great food served at the bar/dining area, really good value wines and bar snacks.
Breakfast restaurant was also really great, a wide variety of different foods, continental, hots to order, pastries.
We loved the individual ski lockers allocated to each bedroom, to store all of your ski equipment.
Noise from other rooms does travel on the floors, but the hotel do have signs asking for quiet, so you can see they’re being proactive about it.
We would totally choose to stay here again, specifically searching for the Tuc Blanc
Comment from Hotel Management
Jan. 31, 2019 by David Alonso (Front Desk Manager), Hotel Management
Thank you very much, all your comentries help us to improve. We will continue working for fgetting better .
by A traveller
Great location and good breakfast.
Posted Mar. 30, 2018 on HotelsNice hotel at the foot of the slopes even though a little dated. Good breakfast and bar for a drink at the end of the day.
Comment from Hotel Management
Apr. 5, 2018 by Daivd Alonso (Jefe de Recepción), Hotel Management
Thank you very much for taking a moment to let this comentary. For us it is very important your opinion and we continue working to improve
by A traveller
Posted Feb. 28, 2018 on Hotels
Amazing place to stay , the staff were excellent ,very helpful and professional...The hotel provides very pleasant stay and enjoyable experience ...
Comment from Hotel Management
Mar. 1, 2018 by Daivd Alonso (Jefe de Recepción), Hotel Management
Good afaternoon:
First of all greetings from Hotel Tuc Blanc and thank you for taking a minute to add this opinion.
We are very pleased to have achieved all your expectatives and we continue working to improve.
