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Hôtel Alpes & Lac

3.0 star property
3-star hotel perfect for exploring Neuchatel

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Photo gallery for Hôtel Alpes & Lac

Double Room, Balcony, Lake View | Balcony
Banquet hall
Suite Lac (Annexe)
Twin Room, Balcony, Lake View
Double Room, Lake View | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Place De La Gare 2, Neuchatel, NE, 2000
  • Place, Casino Neuchatel
    ‪5 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪8 min walk‬
  • Place, Centre Durrenmatt Neuchatel CDN
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪62 min drive‬

Room options

View all photos for Single Room, Lake View

Single Room, Lake View

Single Room, Lake View

8.4 out of 10
Very good
(6 reviews)
  • Lake view
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Lake View

Double Room, Lake View

Double Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Single Beds, Lake View

Room, 2 Twin Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe)

Double Room Gare (Annexe)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe)

Double Room Lac (Annexe)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe)

Suite Lac (Annexe)

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the area

Neuchatel

Heart of Neuchatel.Your stay at this Neuchatel hotel places you within a 10-minute walk of Casino Neuchatel and Theatre du Passage. Galerie Quint-Essences and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Casino Neuchatel - 5 min walk - 0.4 km
  • Neuchatel Botanical Garden - 8 min walk - 0.7 km
  • Centre Durrenmatt Neuchatel CDN - 9 min walk - 0.8 km
  • Place Pury - 11 min walk - 1.0 km
  • Chateau de Neuchâtel - 12 min walk - 1.1 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Cactus - ‬7 min walk
  • ‪Chez Bach & Buck - ‬5 min walk
  • ‪Le Bleu Café - ‬7 min walk
  • ‪Himalayan Momo - ‬9 min walk
  • ‪Brasserie B'art - ‬6 min walk

About this property

Hôtel Alpes & Lac

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hôtel Alpes & Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

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Hotel des Arts
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  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
4.3 out of 5, Excellent, 627 reviews
The price is CA $229
CA $252 total
includes taxes & fees
Jun 7 - Jun 8
Hotel des Arts

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

How close is Hôtel Alpes & Lac to the airport?

Hôtel Alpes & Lac is 43.4 mi (63-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Alpes & Lac?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hôtel Alpes & Lac on Jun 7, 2026 start from CA $276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Alpes & Lac have an airport shuttle?

Airport shuttle services are not available at Hôtel Alpes & Lac.

Does Hôtel Alpes & Lac offer free breakfast?

Free breakfast isn’t provided at Hôtel Alpes & Lac, but continental breakfast is offered for a fee of CHF 18 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11 AM.

Is there a casino at Hôtel Alpes & Lac?

No, there is no casino at this hotel, but Casino Neuchatel (5-min walk) is nearby.

What time is check-in at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hôtel Alpes & Lac?

Free parking is not available at this hotel. Self parking is available for CHF 10 per day.

Does Hôtel Alpes & Lac have a pool?

Hôtel Alpes & Lac does not have a pool.

Does Hôtel Alpes & Lac have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Alpes & Lac have a spa?

There are no spa services available at this hotel.

How close is Hôtel Alpes & Lac to downtown Neuchatel?

Hôtel Alpes & Lac is 0.5 mi away from Neuchatel.

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 411 reviews
Rating 8 - Good. 192 out of 411 reviews
Rating 6 - Okay. 32 out of 411 reviews
Rating 4 - Poor. 1 out of 411 reviews
Rating 2 - Terrible. 5 out of 411 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Charming, convenient with beautiful views of the lake and town. Will stay here time and time again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Nice hotel, comfy bed, lovely shower, beside train station
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yaw Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views! Good room! Good restaurant!
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station. Quiet street with little noise. Great views over the lake
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a great view, but construction noise was an issue during the day.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Small Hotel

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Jennie

Liked: Cleanliness
Ok
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Chandrajit

As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hormis le brouillard en cette période. Tout était OK
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, amenities
毎年何度も利用させて頂いてます。
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Anne Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Store rom med god plass. Vi hadde familierom. Det var rent og pent og nytt
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für einen Citytrip nach Neuenburg
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage beim Bahnhof

Gutes und schönes Hotel, sehr gut gelegen beim Bahnhof. Mit dem Trolleybus schnell in der Stadt und zurück. Kaum Lärm vom Bahnverkehr. Wunderbare Terrasse mit Blick auf die Stadt und den See.
Stayed 1 night in Jul 2025