Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 avr. 2024
Clean, quiet, and comfortable
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you!
par un voyageur de Tabor City
Publié le 10 avr. 2024
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you!
par un voyageur
Great stay
Publié le 9 mars 2024 sur HotelsGreat place and reasonably priced.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Breakfast choices lacked hot choices unless you fixed a waffle. No eggs, bacon or sausage, grits for example. Disappointing.
Also, internet did not work at the property. Someone ‘up front’ said they were working on it when I checked in about 4 p.m. But 19 hrs. Later it was still not working. Had to go elsewhere to connect and work while my spouse was in a conference. Very irritating.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Mark, thank you for your feedback on breakfast. As far as the internet issue, our whole network was up and running on the day of your stay. So I apologize if you were not able to connect.
par un voyageur
Publié le 9 mars 2024 sur Expedia
par un voyageur
Publié le 5 mars 2024 sur Expedia
We stayed there for 3 nights and not once did house keeping come to see if we needed towels and to make the bed or just take our garbage out. Other then that the room was nice and clean and the location was near everything that you would need.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for the lapse in our housekeeping services during your recent stay. Please know that this does not reflect our usual standards, and we are truly sorry for any inconvenience this may have caused.We have addressed this issue with our housekeeping team to ensure that such oversights do not occur in the future. Our guests' comfort and satisfaction are of utmost importance to us, and we appreciate you bringing this matter to our attention.We're glad to hear that you found the room nice and clean and enjoyed the convenient location. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that you deserve.Thank you again for your valuable feedback.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you for the feedback!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you for the feedback!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
Thank you for the feedback!
par un voyageur
Clean rooms friendly staff
Publié le 25 févr. 2024 sur HotelsOnly one issue we had and that was we couldn't get access to the chrome cast thing on the tv. We were out of conditioner and they quickly fixed that. Staff was very kind and welcoming, it was a VERY clean room and VERY reasonably priced. We look forward to staying here again in the future
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Clarion Pointe New Bern, Gestion de l’hôtel
We apologize about the guest casting not working in your room. Glad to hear the rest of your experience was positive.
