Ratings based on 334 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Hotels
The tv didn’t work, the window would not close all the way, the mattress had blood stains on it and the hallway smelled horrible. Also there was only 2 towels in the room when it was booked for 4 people.
Comment from Hotel Management
Feb. 6, 2024 by abvi, Hotel Management
we are sorry for your bad experience at our hotel will work hard on issues you mentioned and do better .thank you
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by abvi, Hotel Management
sorry that you were unhappy but we will work hard .thank you for your feedback
by A traveller
Posted Nov. 27, 2023 on Expedia
Ok so let's start with the sad News that My Wife and I woke up in the middle of the night 🌉 with Incredible Itching. Then in the morning 🌄 we Both had Bed Bugs Bites around our Neck Arms and Feet
Comment from Hotel Management
Nov. 28, 2023 by abvi, Hotel Management
dear guestwe are sorry for your bad experience at our hotel will work hart on issues you mentioned .
by A traveller
A Cheap Hotel
Posted Oct. 24, 2023 on HotelsThe property was close to where I needed to be for the visit. However, this was probably the dirtiest, most run down hotel I have ever stayed.
Comment from Hotel Management
Oct. 24, 2023 by abvi, Hotel Management
dear guest thank you for your feedback..and we will work hard on issues you mentioned and do better ..
by A traveller
Posted Oct. 16, 2023 on Expedia
Room was clean, but spartan. Some charger outlets worked but not others. I was not expecting a lot for the price, but the noise from above my room throughout the night at late hours sounded like it was a martial arts studio, with long periods of running and thumping. Did not get good nights' sleep.
Comment from Hotel Management
Oct. 20, 2023 by abvi, Hotel Management
dear guest thank you for feedback .we will work hard on issues you mentions .
by A traveller
Posted Oct. 16, 2023 on Expedia
The staff was nice but it was a lot going on .
Comment from Hotel Management
Oct. 16, 2023 by abvi, Hotel Management
dear guestthank you so much for feedback and we are sorry that you were unhappy but we work hard on issues you mentions
by A traveller
Posted Oct. 13, 2023 on Expedia
Hallways stinking of pot. Thin walls and ceilings. Doors you have to slam shut. Dripping faucets. The rooms were kept clean, but basically this is a flophouse posing as a Best Western motel. It should be priced accordingly.
Comment from Hotel Management
Oct. 14, 2023 by ABVI New London, Hotel Management
Thank for your review, sorry about your experience, we will try our best to improve
by A traveller
Posted Oct. 8, 2023 on Expedia
Floors creak so you hear everyone walking above you. Room was on the first floor and I found the windows not latched shut. Heard creaking sound like they were being opened in the middle of the night. Found half eaten marshmallow fluff jar on windowsill behind curtain. Heard noises like small animal in the room. Never coming back.
Comment from Hotel Management
Oct. 8, 2023 by ABVI New London, Hotel Management
Sorry to hear about your stay, we are actively trying to improve the living environment and we will make sure to do whatever we can to make sure this does not happen again. Thank You
by A traveller
Posted Oct. 8, 2023 on Expedia
The room was dirty, found a crack pipe in the chair and woke up to water in the floor from the air conditioner.
Comment from Hotel Management
Oct. 8, 2023 by ABVI New London, Hotel Management
Sorry to hear about that, we are actively trying to improve and correct our mistakes and we will do whatever we can to make sure this does not happen again.
by A traveller
Posted Sep. 28, 2023 on Hotels
Comment from Hotel Management
Sep. 29, 2023 by ABVI New London, Hotel Management
Dear Robert,Thank you very much for the review! We hope you come again!
