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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
4-star hotel near Bourbon Street

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Exterior
Check-in/check-out kiosk
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(140 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(38 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(79 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.4 out of 10
Good
(61 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View)

7.8 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

View from room

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

7.0 out of 10
Good
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Alexa Suite)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.0 km
  • Canal Street - 1 min walk - 0.0 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4-star hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Exterior

Wyndham New Orleans - French Quarter

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 4,512 reviews
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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 27.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2030 out of 4909 reviews
Rating 8 - Good. 1110 out of 4909 reviews
Rating 6 - Okay. 751 out of 4909 reviews
Rating 4 - Poor. 461 out of 4909 reviews
Rating 2 - Terrible. 557 out of 4909 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 3 nights in Sep 2025

8/10 Good

Demetria

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The lobby area is amazing but the rooms need updating. It gives very spooky rooms. The TV is seriously small. The lobby gave a different view from what the actual rooms look like. The beds were extremely hard.
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Properties location was ideal for catching public transit and walking the french quarter. Staff was extremely friendly but the front desk seems to be in a constant state of constant state of confusion. The Travelocity rate does not match what the hotel charges, or the fact they want a 60 dollar a night incidental hold. I still dont have my rate straightened out after multiple trips to the front desk. I am now home trying to straighten it out.
Stayed 7 nights in Aug 2025

10/10 Excellent

Norbert

Travelled with group
Liked: Staff & service
Destination charge 25 dollars for parking on top of 49 dollar fee. Ridiculous!!
Stayed 1 night in Aug 2025

2/10 Terrible

Amber

Disliked: Cleanliness, amenities, property conditions & facilities
This place is old and so dirty. Random doors open. I felt like I was staying in a hostel. The pool was not accessible and it was the main reason why I booked. The front desk even gave me a green wristband knowing the pool wasn’t accessible and from what I could see it was dirty and nothing like the pictures. I will never book here again
Stayed 1 night in Jul 2025

10/10 Excellent

Paula Yvette

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love the location,, transportation system was great. The whole ambiance was great. Information was giving at all time , even down to a good place to eat..
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jun 2025

4/10 Poor

Lakisha, Kissimmee

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My room was very damp, room 4448. It had a wet damp feeling on the rug the sheets the air, along with a wet mildew smell. The bed made noises every time I moved. I got zero sleep. The toilet would sometimes flush and other times not, and would randomly make a loud recycling flushing noise multiple times throughout the night. I was very glad I only had one night here because there was no way I was going to stay an additional night. The only positive was the location.
Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
I love that this hotel is at the corner of Canal and Bourbon. In a few steps you can catch the Canal or St. Charles streetcars. And if you are into the nightlife, you are right on Bourbon Street or take the streetcar down to the Casino!
Stayed 3 nights in Jun 2025

10/10 Excellent

Antrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

25 year Vow Renewal

Stayed 2 nights in Jun 2025

6/10 Okay

KIMBERLEE

Travelled with family
Disliked: Amenities
The hotel staff didn’t greet me and rarely looked up as if they didn’t want to be bothered. The bathroom sink in my room was clogged. Advised staff on day one-it was disregarded. The rooms are dated but clean and the restaurant on site is nice. Overall, it was ok. Will not be back-
Stayed 3 nights in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as always!
Stayed 1 night in Jun 2025

10/10 Excellent

JaMarkus

Stayed 2 nights in Jun 2025

10/10 Excellent

Willie

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lonyshia

Travelled with partner
It’s was a great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorena Ibeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the location and cleanliness of the property. I had difficulty sleeping the first night on the very firm pillows, but the front desk helped us get very soft pillows which made the rest of our stay excellent.
Stayed 5 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very pleasant reception staff who were easy to deal with. We had a disabled person in our party and an early check in was facilitated with no fuss. Jeremie was very helpful. Room was cleaned daily with towels replaced on request. Very comfortable stay
Stayed 3 nights in Jun 2025

8/10 Good

Brianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Veneeth Kumar

Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025