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Embassy Suites by Hilton New Orleans

3.5 star property
3.5-star hotel near Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton New Orleans

Interior detail
Exterior
1 bedroom, in-room safe, desk, laptop workspace
View from room
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
315 Julia St, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, National World War II Museum
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for 2 ROOM SUITE-1 KING BED- SOFA SLEEPER

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-1 KING BED- SOFA SLEEPER

  • Sleeps 4
  • Free wired internet

View all photos for 2 ROOM SUITE-2 QUEEN BEDS

1 bedroom, in-room safe, desk, laptop workspace

2 ROOM SUITE-2 QUEEN BEDS

  • Sleeps 4
  • Free wired internet

View all photos for 1 King 1 Bedroom Suite Accessible Roll in Shower

1 bedroom, in-room safe, desk, laptop workspace

1 King 1 Bedroom Suite Accessible Roll in Shower

  • Sleeps 2
  • Free wired internet

View all photos for Presidential Suite

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 4
  • Free wired internet

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

8.6 out of 10
Excellent
(218 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

8.4 out of 10
Very good
(74 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • Free wired internet

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(16 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • City view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Two Queens Suite

1 bedroom, in-room safe, desk, laptop workspace

Two Queens Suite

  • Sleeps 6
  • Free wired internet

View all photos for Executive Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • Free wired internet

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • Sleeps 6
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • Free wired internet

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

8.2 out of 10
Very good
(45 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • Sleeps 4
  • Free wired internet

View all photos for One Double Bed Guestroom

1 bedroom, in-room safe, desk, laptop workspace

One Double Bed Guestroom

7.2 out of 10
Good
(49 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 1 King 1 Bedroom Suite Accessible Tub

1 bedroom, in-room safe, desk, laptop workspace

1 King 1 Bedroom Suite Accessible Tub

  • Sleeps 2
  • Free wired internet

View all photos for 2 Bedroom Suite 2 King Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite 2 King Non-Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Balcony-View Suite

1 bedroom, in-room safe, desk, laptop workspace

1 King Balcony-View Suite

  • Sleeps 2
  • Free wired internet

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New Orleans Central Business District
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $120
CA $142 total
includes taxes & fees
Jun 22 - Jun 23
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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Caesars New Orleans Casino and National World War II Museum are also within half a mile (1 km).

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Bourbon Street - 13 min walk - 1.2 km

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ernst Cafe - ‬5 min walk
  • ‪Fulton Alley - ‬5 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel near Ernest N. Morial Convention Center
Embassy Suites by Hilton New Orleans offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton New Orleans. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1983
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton New Orleans offers 280 air-conditioned accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 3,002 reviews
The price is CA $121
CA $144 total
includes taxes & fees
Jun 23 - Jun 24
Sonesta ES Suites New Orleans Convention Center

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

How close is Embassy Suites by Hilton New Orleans to the airport?

Embassy Suites by Hilton New Orleans is 15.7 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton New Orleans?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New Orleans on Jun 22, 2026 start from CA $175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton New Orleans have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton New Orleans.

Does Embassy Suites by Hilton New Orleans offer free breakfast?

Embassy Suites by Hilton New Orleans offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Embassy Suites by Hilton New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (10-min walk) and Fair Grounds Race Course (8-min drive) are nearby.

What time is check-in at Embassy Suites by Hilton New Orleans?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 50 per night.

Does Embassy Suites by Hilton New Orleans have a pool?

Embassy Suites by Hilton New Orleans features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Embassy Suites by Hilton New Orleans have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton New Orleans have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton New Orleans to downtown New Orleans?

Embassy Suites by Hilton New Orleans is 0.5 mi away from New Orleans.

Embassy Suites by Hilton New Orleans Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1232 out of 2297 reviews
Rating 8 - Good. 482 out of 2297 reviews
Rating 6 - Okay. 237 out of 2297 reviews
Rating 4 - Poor. 130 out of 2297 reviews
Rating 2 - Terrible. 216 out of 2297 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff helpful, love that they gave us complimentary drinks
Stayed 3 nights in Mar 2026

8/10 Good

Corey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026

6/10 Okay

Clayton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome! Hotel was great overall. Our check in was delayed by 3+ hours. We got to the hotel 15 min after check in which was 4 PM; at 7 PM, our room was still not ready so we went to dinner and came back after 9 PM to check in.
Stayed 1 night in Mar 2026

6/10 Okay

Natashyia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Took almost an hour for the water to get hot to shower. Had to literally leave water running for an hour so it would get hot
Stayed 3 nights in Mar 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean and stay enjoyable
Stayed 3 nights in Mar 2026

10/10 Excellent

Patricia, WICHITA FALLS

Stayed 1 night in Feb 2026

4/10 Poor

C. S.

Liked: Cleanliness, staff & service
AC not working 2 of 3 days
Stayed 3 nights in Feb 2026

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food, bar,staff,valet parking are friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to many attractions
Stayed 1 night in Feb 2026

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness
the room was great. the hotel is definetly dated but stff was friendly
Stayed 4 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

2/10 Terrible

Jackie

Days after my stay I was charged additional taxes on the visa I provided for incidentals at check in. These were in addition to the taxes and fees I was charged for and paid in advance through my Expedia booking. When I reached out to Expedia, they confirmed this was not part of the contracted reservation, but only apologized. Neither the hotel or Expedia will take accountability for the additional charge.
Stayed 3 nights in Feb 2026

2/10 Terrible

Anajha

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was completely avoidant and unhelpful due to our room being given away ONE day before our arrival , failed to communicate. Staff kept trying to blame the incident on Expedia which was false due to Expedia keeping in contact with me during the date change of my reservation .
Stayed 2 nights in Nov 2025

8/10 Good

Dejuonique, Detroit

Liked: Cleanliness, amenities, property conditions & facilities
My Stay Was very Nice . Marvin at the Front Desk was VERY HELPFUL.! Dislike was the Late Check in due to Mardi Gras but I was accommodated.!
15th Floor View was Nice
Stayed 2 nights in Feb 2026

4/10 Poor

Simiko

My check in time was 4 we didn’t get to check in until 6:30
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2026

2/10 Terrible

Monica

Stayed 1 night in Feb 2026

10/10 Excellent

Carie L

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room, the staff the experience was amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
VIEW AND ROOM WAS GREAT. THE PARKING SITUATION WAS A SURPRISE AT FIFTY DOLLARS A NIGHT SO BE AWARE OF THAT, BUT BREAKFAST WAS AWESOME MADE TO ORDER OMELETS.
Stayed 1 night in Feb 2026

6/10 Okay

Collar

Disliked: Amenities
The rooms could use some minor updates with the curtains and decoy. We stayed in a suite and the shower water was cold, each day someone had to come and do their "magic" to make taking a warm shower possible. The water temperature did not stay consistent, once your body adjusted to the "warm" water, a surge of hot water sprouts out and you have to jump back to keep from scalding yourself. Repairing the problem with the water and shower faucet. It was extremely hard to turn the water off. The valet parking is half staffed and having someone there at all times help when you want to leaves. A thirty minute wait is a little much.
Stayed 3 nights in Feb 2026

10/10 Excellent

saul

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, clean and close to many restaurants and mall.
Stayed 5 nights in Feb 2026

10/10 Excellent

Edner

Stayed 2 nights in Feb 2026

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic. Staff was awesome. Amenities were top notch. Only reason I'm holding off the fifth star was room wasn't ready at checkin time .
Stayed 2 nights in Feb 2026

10/10 Excellent

Shanajai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff valet was excellent
Stayed 1 night in Feb 2026

6/10 Okay

Jimetra

Travelled with family
Liked: Staff & service, amenities
Shower had to run for 4,5 minutes to get hot water, the sink was clogged the water took ahe to go down, the ac was not working properly I did call for someone to come check it and they did, nothing much changed , just glad it wasn’t hot outside so we were able to leave the balcony door open all night for air.. I just believe that paying a $1000 for 3 nights was pretty hefty to experience any of that.. I hope they fix the oldies for future guests
Stayed 3 nights in Feb 2026