Ratings based on 1,593 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from FT WORTH
Posted Apr. 14, 2024
Comment from Hotel Management
Apr. 16, 2024 by Resident Manager, Hotel Management
Dear Samuel, On behalf of our team at New Orleans Marriott, thank you for the excellent rating. We are delighted to know you had a great time while here and that we met all of your expectations. We enjoyed having you and look forward to being your hotel of choice whenever you return to the area. Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Feb. 9, 2024
Comment from Hotel Management
Mar. 23, 2024 by Resident Manager, Hotel Management
Dear Marcus, Thank you for choosing New Orleans Marriott. We are glad that we met your expectations during your visit to the city; it was a pleasure having you as our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Feb. 6, 2024 on Expedia
Nice hotel next to bourbon street. Lots of shops and restaurant to walk to.
Comment from Hotel Management
Feb. 7, 2024 by Resident Manager, Hotel Management
Dear Dennis, We are glad we met your expectations for a memorable stay at New Orleans Marriott, and we appreciate you sharing your experience with other travelers. We agree that we have an outstanding location; we hope you were able to visit the French Market, which boasts three centuries of history and six blocks of shopping! Thank you for choosing Marriott, and we hope to see you again on your next visit to New Orleans. Sincerely, Javier Rodriguez, Resident Manager
by A traveller
Posted Feb. 6, 2024 on Expedia
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Comment from Hotel Management
Feb. 6, 2024 by Resident Manager, Hotel Management
Dear Crenaya, Thank you for choosing New Orleans Marriott. We were pleased we exceeded most of your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Sincerely, Javier Rodriguez Resident Manager
by A traveller from Corpus Christi
Posted Feb. 5, 2024 on Expedia
We have been staying at this property for several years. We love the location is so easy to walk to the casino and restaurants. Taxis are available outside in front of the hotel. It’s very clean and the rooms are comfortable.
Comment from Hotel Management
Feb. 6, 2024 by Resident Manager, Hotel Management
Dear Almira, We are delighted we exceeded your expectations for a memorable stay at New Orleans Marriott and appreciate you sharing your experience with other travelers. We are glad our location worked well for you and that you enjoyed our clean property and guest rooms. Thank you for choosing us, and we look forward to serving you again soon. Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Resident Manager, Hotel Management
Dear Ashley, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Feb. 5, 2024 on Expedia
Staff was wonderful. Great location for the Mardi Gras parades!!
Comment from Hotel Management
Feb. 6, 2024 by Resident Manager, Hotel Management
Dear Martha, Thank you for making New Orleans Marriott your home away from home. We are glad our location was perfect for your travel needs and that our associates helped to elevate your visit. We will share your kind words with our entire team. It was a pleasure having you, and we look forward to you are already planning another visit our way. Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Feb. 4, 2024 on Expedia
The property was convenient but front desk staff was rude
Comment from Hotel Management
Feb. 6, 2024 by Resident Manager, Hotel Management
Dear Latasha, Thank you for posting a review of your recent stay. While we are happy to see you liked some aspects of your visit, we are sorry for the issues you had with our associates. Your feedback is being evaluated with the appropriate individuals to ensure these concerns are not repeated. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Jan. 31, 2024 on Expedia
The Lady that checked us in was very nice and very helpful.
Comment from Hotel Management
Feb. 1, 2024 by Resident Manager, Hotel Management
Dear Khessa, Thank you for taking the time to post your comments. We are delighted to have exceeded your expectations and that you were impressed with our thoughtful hospitality. It was our pleasure accommodating you, and we look forward to you making New Orleans Marriott your home away from home whenever your travels bring you to our city. Sincerely, Javier Rodriguez Resident Manager
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 23, 2024 by Resident Manager, Hotel Management
Dear Samir, Thank you for rating your experience at New Orleans Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely, Javier Rodriguez Resident Manager
