Note fondée sur 286 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 avr. 2022 sur Hotels
par un voyageur
Publié le 28 févr. 2019 sur Expedia
Très bonne accueil
Besoin d'un peu de reno mais très propre et confortable
Très apprécié je recommande
Commentaires de Gestion de l’hôtel
31 mars 2019 par The Saint Philip, Gestion de l’hôtel
¡Gracias por ser nuestro invitado en The Saint Philip y por compartir sus comentarios! Realmente apreciamos la oportunidad de servirle. Por favor, vuelva a visitar pronto!
par un voyageur
Cute getaway in the French Quarter
Publié le 17 mars 2024 sur HotelsInformation on hotels.com could've been presented better. There's parking, but you have to pay during certain hours and it's first come first serve. There's luggage service at 3rd party luggage hold centers--not on the property. Checkin on hotels.com is at 3pm, host says it's 4pm in a separate message. Hotels.com says $70 is collected at checkin, hosts says it's already taken care of. The place was very cute. There was something wrong with the electricity in one of the rooms, so the kids ended up just sleeping on the pullout couch (which had a lot of crumbs) b/c the lights kept twitching. Overall, it was a nice stay--just some minor hiccups. Location was great. Felt pretty safe. Host responded quickly to any issues.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Saint Phillip Residence , Gestion de l’hôtel
Thank you for your feedback and your recent stay at the historic 1840 property in the heart of the French Quarter. It was a pleasure assisting you and providing earlier Check in as requested. We are happy you enjoyed your 2 bedroom condo newly renovated. Lights operate on the new modern remote control and we are always available and accessible to assist all our patrons. We are happy you chose the street parking and we also provide the lots next to us which is easy pay with an app whichever is preferred by guest. Our grounds are exclusive to the guests only and happy your family enjoyed the courtyard and lush grounds with fountain. Your payment funds are handled by the third party you booked to assure the integrity of your booking. We thank you for your visit and we look forward to welcoming you back soon.
par un voyageur
Publié le 17 janv. 2024 sur Hotels
par un voyageur
Publié le 9 janv. 2024 sur Expedia
par un voyageur
Publié le 25 nov. 2023 sur Expedia
It wasn't what the pictures showed but still super cute and clean. Enjoyed that it was easily walkable to all attractions. Will definitely recommend to others!
par un voyageur
Publié le 18 août 2023
My kids and and I had an amazing visit!! This property is simple and efficient. Everything you could ever want to do in the Big EZ is right at your finger tips. This is a historic property and not fair to compare to a regular hotel. We stayed in room 8. Comfortably sleeps 4 adults. But could easily accommodate more people depending how comfortable they are with each other. I just got home and I am ready to go back. Would not change anything. Perfect place for the French Quater.
par un voyageur
Publié le 22 mai 2023 sur Expedia
par un voyageur
Not what I had hoped for
Publié le 25 avr. 2023 sur HotelsI hate having to write negative things but I did not feel safe in my room. The deadbolt did not catch on the door frame which had been routed or rotted out. There was no point in calling for an "emergency" fix because what is needed is a replacement door frame and deadbolt and that wouldn't happen on a weekend. Other tenants did not respect the quiet hours, and the courtyard floor kept flooding even though there was no rain. Otherwise the suite was pleasant, and certainly roomy enough.
Commentaires de Gestion de l’hôtel
28 avr. 2023 par Bailey, Gestion de l’hôtel
Hello. We are always available to address any guests concerns. The courtyard however is not able to flood due to how historic properties are set up in New Orleans. We have checked the door and found no issue with it or the lock.
par un voyageur
Publié le 12 mars 2023 sur Expedia
Where do I start?
First of all they dont have any parking, and when we called them asking where we could park, they asked us to find a public parking (the closest parking is 5 miles away and we had to uber back to the facility)
There was no front desk or reception in the facility and you have to get with a code and find everything by yourself!
There is no elevator in the facility and We had to carry our luggages up using the very steep stairs.
Inside the apartment was very old , smelly and dirty!
I found a pair of fake lashes on the bed sheet .
The toilet paper holder just came off as soon as I touched it.
We could not stand that place and called Expedia and explained the situation, they called saint philip management and management told them they are not able to refund.
Long story short; it was not a place to remain so we left and had to eat $680 which saint philip or Expedia never refunded us.
Stay away of this place and go somewhere else and save yourself tome and Money !!
Commentaires de Gestion de l’hôtel
12 mars 2023 par ., Gestion de l’hôtel
Hello, the listing clearly states that we do not provide parking nor do we have an elevator. After the hostility experienced in the phone call from you we actually ended up reporting you for the damages as you broke the toilet paper holder off the wall as well as broke a mirror and stained the linens. Due to the location in the French quarter parking is limited and we suggest you do your research/read the information before visiting as well as check the premium parking website if you would like to stay in a secure lot/garage rather than off street parking. All of this is stated in the informational messages sent prior to your stay. Please in the future read the provided information.
