The Westin New Orleans

4.5 star property
4.5-star luxury hotel near Canal Street, connected to a shopping center

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Photo gallery for The Westin New Orleans

Reception
Meeting facility
Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

Presidential Suite, 1 Bedroom, River View

  • 167 sq m
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, River View

  • 93 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(19 reviews)
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(60 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(183 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(94 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Caesars New Orleans Casino, both within a 5-minute walk. Bourbon Street and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • Caesars Superdome - 19 min walk - 1.7 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Observatatory Eleven - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

4.5-star luxury hotel near Canal Street, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Reviews

The Westin New Orleans Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1532 out of 2085 reviews
Rating 8 - Good. 321 out of 2085 reviews
Rating 6 - Okay. 123 out of 2085 reviews
Rating 4 - Poor. 59 out of 2085 reviews
Rating 2 - Terrible. 50 out of 2085 reviews

Reviews

10/10 Excellent

Moinyae

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great customer service ! Great staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jul 2025

8/10 Good

Kenshia

Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Stayed 3 nights in May 2025

10/10 Excellent

Jack

Stayed 2 nights in Jun 2025

8/10 Good

Henry

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean place to stay and enjoy. They are friendly and expedient with all services.
Stayed 6 nights in Jun 2025

10/10 Excellent

Espranda

Stayed 1 night in Jun 2025

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was nice, if there were any issues it was fixed quickly, the room was nice and spacious and the view was amazing of the river
Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Boy does this hotel know how to make you feel special! Carolina at front desk was so accommodating and allowed us an early check in since we got in before 10am. Room was ready within 20 mins. She also gave me a comp coupons for drink and appetizer at Observatory 11 when she realized it was my birthday! Jinky and Bret at breakfast made my actual birthday so special. When Jinky heard it was my birthday, she and Bret brought out a plate of macaroons with a candle. They really took care of us and it was such a great moment. I usually stay at a hotel for my birthday every year but this is by far the best experience I have had in all my years. The room was on the 29th floor. It was clean and nicely decorated. Our view was of the city and we could see the street cars, boats in the canal and even a train. We had a suite and the room was quite spacious. Next time I am in NOLA, I’m definitely staying at The Westin!
Stayed 3 nights in Jun 2025

6/10 Okay

Capria

Liked: Cleanliness

In hot water!

There was no cold water. The water was extremely hot. We called engineering and they said that was supposed to be fixed. It was not. We were there for a funeral so we couldn’t wait for them to fix it. I am a RN and this could have been extremely dangerous for a diabetic. The water was scalding hot.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and I loved the view. The food however was not to my liking.
Stayed 1 night in Mar 2025

10/10 Excellent

Eyerusalem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay very friendly staff and clean rooms.
Stayed 3 nights in Jun 2025

8/10 Good

ERIKA

Stayed 2 nights in Jun 2025

10/10 Excellent

Jami

Absolutely amazing !
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Stayed 5 nights in May 2025

10/10 Excellent

Gary, Vero Beach

Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 2 nights in Jun 2025

4/10 Poor

Brian Roger

Travelled with family
This is a nice hotel overall and very conveniently located. Unfortunately, we dealt with severe water temperature issues most of the week we were there. The water was scalding hot coming out of both taps of the sink and out of the shower. The hotel had us change rooms twice, moving us up to higher and higher floors where there were less temperature issues. They knew there was a problem with the water temperature on lower floors but they still checked us into those lower rooms. To be fair and transparent, they refunded us one night for the inconvenience, but it was extremely frustrating to learn they knew the lower floors had water temperature issues and still placed us there. My son and wife were both almost burned because of the temperature issues.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ron

The Westin was very nice, as you would expect it to be. But the Westin French Quarter has three banks of elevators and they could use a few signs to let people know which ones to use for which floors. Everything else was great! Thank you.
Stayed 3 nights in Jun 2025

10/10 Excellent

Veena

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Welcoming staff. Beautiful, big and clean rooms! We got upgraded to a river view on the 27th floor. Great AC!!! (NOLA weather in June is no joke) Yeah there is a resort/destination fee but from this they give you half of it as a daily credit to use at the observation bar. Great view of the river on the 11th floor. Bar has attentive staff and good food and drinks. Always stay here in NOLA!
Stayed 4 nights in Jun 2025

10/10 Excellent

Rasheem

Stayed 3 nights in Jun 2025

8/10 Good

JOSEPH

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025