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Ace Hotel New York

4.0 star property
4-star hotel near 5th Avenue

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Photo gallery for Ace Hotel New York

Front of property
Creator video - submitted by Tiffany4717
Lobby sitting area
City view
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(46 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Large)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

View from room

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Empire State Building. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Museum of Sex - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Empire State Building - 6 min walk - 0.6 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

4-star hotel near 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

How close is Ace Hotel New York to the airport?

Ace Hotel New York is 10 mi (33-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Ace Hotel New York?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on May 31, 2026 start from CA $220, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ace Hotel New York have an airport shuttle?

Airport shuttle services are not available at Ace Hotel New York.

How close is Ace Hotel New York to the beach?

This hotel is 19.2 mi (50-min drive) from Coney Island Beach.

Does Ace Hotel New York offer free breakfast?

Free breakfast isn’t provided at Ace Hotel New York, but cooked-to-order breakfast is offered for a fee of between USD 15 and 30 per person. It's available every day from 7:30 AM to 11:30 AM.

Is there a casino at Ace Hotel New York?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Ace Hotel New York?

Free parking is not available at this hotel. Self parking is available for USD 75 per stay.

Does Ace Hotel New York have a pool?

Ace Hotel New York does not have a pool.

Does Ace Hotel New York have a restaurant?

Yes, there is a restaurant on site.

Does Ace Hotel New York have a spa?

There are no spa services available at this hotel.

How close is Ace Hotel New York to downtown New York?

Ace Hotel New York is 2.5 mi away from New York.

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 538 out of 1108 reviews
Rating 8 - Good. 247 out of 1108 reviews
Rating 6 - Okay. 156 out of 1108 reviews
Rating 4 - Poor. 95 out of 1108 reviews
Rating 2 - Terrible. 72 out of 1108 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Wilme

Stayed 1 night in Feb 2026

8/10 Good

Nick

Stayed 3 nights in Feb 2026

8/10 Good

Krystal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good vibe
Stayed 3 nights in Jan 2026

10/10 Excellent

Philip

Stayed 4 nights in Jan 2026

4/10 Poor

John

Liked: Staff & service
room was run down, and way too dark. nowhere to put toiletries
Stayed 3 nights in Feb 2026

10/10 Excellent

Georgie

Stayed 1 night in Feb 2026

10/10 Excellent

Bex

Stayed 2 nights in Feb 2026

10/10 Excellent

Doug

Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Stayed 2 nights in Feb 2026

4/10 Poor

Jess

Stayed 1 night in Feb 2026

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness
The ACE team is always so lovely and helpful. And the location can't be beat. The hotel is tired and needs an update. One set of elevators was out for part of our stay, the shelving was coming down in our bathroom, and the furniture in the lounge is no longer shabby chic, it's just shabby. But I still love it for staff, location and people watching!
Stayed 1 night in Feb 2026

6/10 Okay

jamie

Business traveller
Liked: Cleanliness
No hot water so had to move rooms. Hôtel was ok.
Stayed 5 nights in Feb 2026

10/10 Excellent

Gerardo

Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2026

8/10 Good

Aaron

Stayed 1 night in Feb 2026

6/10 Okay

john

Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca Smith

Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean and quiet. Staff was very friendly at check in and in the lobby bar. We will be back!
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great views, we had a room facing the Empire State Building! Good location too. Safe area. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Arabella

As
Stayed 1 night in Feb 2026

6/10 Okay

Susanna

Disliked: Property conditions & facilities
Staff was wonderful, food great, bed really comfortable with nice bedding, location great. It needs to be updated. The carpet is old, the shower tiles are old showing age, cracking. There wasn’t a place to sit except at an 8 foot cafeteria table that was beat up, and this was an upgraded room. I get the concept, and love the idea, but it opened in 2009, just needs to be refreshed.
Stayed 4 nights in Jan 2026

6/10 Okay

Loretta

The rooms are small, but decent and clean. The staff are friendly and the location was great. My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
Stayed 10 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

6/10 Okay

Mette

Stayed 2 nights in Feb 2026

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