See all properties

Dream Downtown, by Hyatt

4.5 star property
4.5-star luxury hotel near Chelsea Market

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Lobby
Creator video - submitted by Виктор's Travel Shop
Exterior
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

You may also like

Ad
City view from property

Hotel Alameda Highline

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 822 reviews
Hotel Alameda Highline

About the area

New York

City center stay.A stay at this Manhattan hotel places you steps from Chelsea Market and within a 5-minute walk of The High Line Park. Union Square Park and Empire State Building are also within 2 miles (3 km).

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • The High Line Park - 3 min walk - 0.3 km
  • Hudson River Park - 5 min walk - 0.5 km
  • Whitney Museum of American Art - 6 min walk - 0.6 km
  • Chelsea Piers - 6 min walk - 0.6 km

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Panorama Cafe - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

4.5-star luxury hotel near Chelsea Market
Dream Downtown, by Hyatt offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Minibar, in-room safe, desk, laptop workspace
The Standard High Line
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,913 reviews
The price is CA $325
CA $432 total
includes taxes & fees
Jan 25 - Jan 26, 2026
The Standard High Line

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

  • The seasonal pool will open May 19 and close September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 804 out of 1614 reviews
Rating 8 - Good. 296 out of 1614 reviews
Rating 6 - Okay. 222 out of 1614 reviews
Rating 4 - Poor. 149 out of 1614 reviews
Rating 2 - Terrible. 143 out of 1614 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

JASON, MONTCLAIR

Stayed 3 nights in Nov 2025

2/10 Terrible

Aracelis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare not Dream

This hotel is more like nightmare instead of dream. While getting dressed a security guard or maintenance guy opened out door while we where in towels without announcing. We also asked for a clothing rack with extra hangers and the hangers looked like they were from Dollar Tree. Then we asked for a bucket of ice and champagne flutes via their text service and they never responded, we had to go to the front desk to ask for the items. Then at 1-4am every night it was cars honking and people yelling from the club. Then the next day housekeeping didn’t service the room and they alleged we had pressed the DND button when we didn’t. Then the last night the air vent started blowing marijuana smell. The overall room was extremely uncomfortable and worn down furniture. Lastly, the bathroom looked like a meat market with plastic shower curtain that had a metal curtain as well. The toilet looked like it was from a jail cell. Never again. This was terrible.
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, amenities
Really fun, and communicative staff!
Stayed 2 nights in Aug 2025

4/10 Poor

Maria

Business traveller
Disliked: Staff & service
When we arrived, hotel key didn’t work, so we always needed to grab somebody from reception to open it for 2 days. It was sad….and super inconvenient
Stayed 3 nights in Sep 2025

4/10 Poor

Liana

Stayed 1 night in Sep 2025

8/10 Good

Jaclyn

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

JOHN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel staff was great. Very high hidden fees that were buried in fine print. I will probably not use Hotel.com again
Stayed 4 nights in Sep 2025

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was very nice.
Stayed 3 nights in Aug 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Housekeeping did not provide washcloths second night stay. Room door would stick and was very difficult to push open. Air conditioner would not reach to the cool setting. These little annoyances degraded the stay enjoyment.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ram

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Grecco

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fun times Just a little expensive

The room is quite old and the couch needs to be replaced as there’s cracks and it’s not clean. The bed was comfy but it could be a little bigger. Overall staff and everyone else is very helpful. But the price is not worth $1400 usd for 2 nights
Stayed 2 nights in Sep 2025

8/10 Good

Jenelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was closed on the last day and that was not made clear up on booking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marieka Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was lovely and our room was clean and tidy.
Stayed 4 nights in Sep 2025

8/10 Good

Anthony, Lutz

Stayed 2 nights in Sep 2025

8/10 Good

Pramod

Stayed 1 night in Sep 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Eleanor, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and great. The sound from the nightclub is inescapable - it didn’t keep us up but easily could have.
Stayed 2 nights in Sep 2025

6/10 Okay

diana

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful trendy hotel, staff was friendly and helpful, clean comfortable rooms, furnished beautifully. Skip the breakfast cafe downstairs, just reheating yesterday's baked goods, overpriced too. Too many better options in walking distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibe and location

Amazing weekend, great hotel. Clean, helpful staff, fun vibe. Love the location as well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sterling

Stayed 1 night in Sep 2025