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Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Reception
Exterior
Free daily on-the-go breakfast
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(163 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(91 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 822 out of 2220 reviews
Rating 8 - Good. 570 out of 2220 reviews
Rating 6 - Okay. 408 out of 2220 reviews
Rating 4 - Poor. 221 out of 2220 reviews
Rating 2 - Terrible. 199 out of 2220 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Staff & service
Improved rooms
Stayed 5 nights in Oct 2025

10/10 Excellent

Yolande

Stayed 2 nights in Aug 2025

8/10 Good

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
Pros:
Stayed 7 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the city
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma Zoraida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Antonina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Little trip

The hotel is generally not bad, for no more than 3-4 nights. Pros: location, relatively clean, safe. Cons: very tiny room, no refrigerator, though we asked for one later and they brought it to us within an hour, check-in took a bit longer, had to wait in the lobby, but the staff is generally very friendly and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, just two things

Everything looks great. It’s except for two things which made me give it a four instead of a five: no source for cold, clean water, other than during breakfast. A water fountain with a filter would be great. And the other issue was the way that the breakfast area is set up. It’s very hard to get in there when it’s crowded.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine Mae

Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed out stay!
Stayed 6 nights in Aug 2025

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting for the elevator an extended period of time, other than that stay was ok
Stayed 5 nights in Aug 2025

6/10 Okay

Jason

Liked: Staff & service
The staff are super nice. The hotel is a good budget option for Times Square. There are two small elevators for 30+ floors. That is probably the greatest challenge with the property, especially in the morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good place for our vacation easy access to all the best places in town
Stayed 2 nights in Jun 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the beds and pillows. The locations was fabulous.
Stayed 4 nights in Jul 2025

10/10 Excellent

Grace

Stayed 4 nights in Jul 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost all the attractions were within walking distance. Breakfast was plentiful and fresh. A shout out to the ladies running the breakfast buffet, always helpful, and with a smile. All the staff were terrific in making our stay enjoyable.
Stayed 3 nights in Jul 2025

6/10 Okay

maricruz

Travelled with family
Front desk was amazing ! We were able to check in earlier than normal check in time which helped us as we flew in the morning of. We did have a few issues throughout our stay. - Ice machines are only on 3 levels & 2 out of 5 days from our stay we had to go on all 3 floors looking for ice which was unfortunately not available. - Another issue we had was elevators. There are only 2 elevators. On our check out day we were waiting 30/40 mins for an elevator … We ended up walking down 12 flights of stairs with our luggage because for one the elevator would not stop on our floor for some odd reason and two it did stop twice but it was full and it was max 6 ppl per elevator. You can also hear the people next door going in and out of there room. Halls are very small. You can hear people’s conversations if they’re loud & you’re in the hallway. House keeping doesn’t really clean your room all they do is give your new towels and make the bed. We also got a room with a stained floor that looked like possibly old throw up stains…. Tv only has like 30 channels and none are really great. I rate this stay a 6.5/10 - breakfast was included in our price which helped us with time and not having to spend extra on breakfast.
Stayed 4 nights in Jul 2025

6/10 Okay

Nadege, Miramar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall location was great, walking distance to most good spots. Felt safe. Breakfast could have been better. While they said the room was ready for an early check in toilets were not cleaned
Stayed 4 nights in Jul 2025

8/10 Good

Kin

Travelled with family
Liked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ian, Austin

Stayed 4 nights in Jul 2025

10/10 Excellent

STEVE

Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel, Las Piedras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and I will stay here for a next time
Stayed 3 nights in Jul 2025