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Hyatt Herald Square New York

4.0 star property
4-star Beaux Arts hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar
Exterior
Lobby
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(61 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,191 reviews
The price is CA $140
CA $166 total
includes taxes & fees
Apr 12 - Apr 13
Hilton Garden Inn New York Times Square South

About the area

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Times Square - 12 min walk - 1.1 km
  • Grand Central Terminal - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Doubletree by Hilton New York Times Square South
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 4,767 reviews
The price is CA $152
CA $179 total
includes taxes & fees
Apr 12 - Apr 13
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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Renovations and closures

The property will be renovating from January 5 2026 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

How close is Hyatt Herald Square New York to the airport?

Hyatt Herald Square New York is 9.9 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Herald Square New York?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Apr 26, 2026 start from CA $187, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Herald Square New York have an airport shuttle?

Airport shuttle services are not available at Hyatt Herald Square New York.

How close is Hyatt Herald Square New York to the beach?

This hotel is 19.1 mi (49-min drive) from Coney Island Beach.

Does Hyatt Herald Square New York offer free breakfast?

Free breakfast isn’t provided at Hyatt Herald Square New York, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Herald Square New York?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Herald Square New York?

Free parking is not available at this hotel. Valet parking is available for USD 85 per day.

Does Hyatt Herald Square New York have a pool?

Hyatt Herald Square New York does not have a pool.

Does Hyatt Herald Square New York have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Herald Square New York have a spa?

There are no spa services available at this hotel.

How close is Hyatt Herald Square New York to downtown New York?

Hyatt Herald Square New York is 2.6 mi away from New York.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Naveen

Disliked: Amenities
Ok place unhelpful staff
Stayed 2 nights in Jan 2026

4/10 Poor

Aleksandr

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Location is great. Rooms are clean but bathrooms are dated. Our room had the loudest heater that kept us up at night (avoid room 905). And my son’s shoes (~$130) disappeared from the room - the manager said he would get back to us but still no update.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless. Friendly staff. Only thing I would suggest is to have complimentary coffee/ tea especially when its so cold out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Jan 2026

8/10 Good

Bon-Jeong, Cresskill

Stayed 1 night in Dec 2025

6/10 Okay

Kelsey

Travelled with family, Travelled with family and small children
Disliked: Amenities
The front desk staff was great. The cleaning staff was a little off putting. Our bathroom had hair in the shower, toilet and the floor when we walked in. We could tell it wasn’t cleaned well. There was a sticker from a child on the floor of the bathroom when we walked in also. The free drink tokens were kind of a waste, we couldn’t even get beer. Location was good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley, Manchester

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was wonderful with token for a free drink. Hotel was clean and close to the subway and close walking distance to major stores and attractions.
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was so friendly and helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Maria Mae

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 3 nights in Dec 2025

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Stayed 3 nights in Dec 2025

10/10 Excellent

Reuben Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Vianey, Bridgeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only expend one night but we love it specifically the bathroom nice and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Klevis

Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was the perfect hotel for our weekend getaway. Conveniently located near a bunch of food and attractions. Public transportation is very close. Good size room with an amazing view of the empire state building. Will definitely stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jie

Stayed 1 night in Nov 2025

10/10 Excellent

Carmita

Stayed 1 night in Nov 2025

10/10 Excellent

helga, Boynton Beach

Stayed 5 nights in Nov 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, just need more storage! Little tight in that area. Otherwise, great hotel. Location is perfect for tourists. Great little hotel bar.
Stayed 4 nights in Nov 2025

8/10 Good

Madisa

Liked: Cleanliness, property conditions & facilities
Our stay at the Hyatt Herald Square was fantastic. The room was spotless so bad it was extremely comfortable. Jefferson greeted us when we first came in was very courteous and kind we would’ve given it a five star, however, apply check out we receive the bill which said our valley parking was 95 and we were totally going to be 85 not including the charging fee do our EV. which could not be charged our vehicle anyway because we did not have the correct accessory for it otherwise I would say it was a very lovely stay and we would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Hyeonyeop

Stayed 1 night in Nov 2025