Ratings based on 671 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Malvern

Posted Feb. 24, 2024
Comment from Hotel Management
Feb. 25, 2024 by Jorenz, Hotel Management
Thank you so much Robin for taking the time to provide an amazing rating. It was a great pleasure accommodating your most recent visit to New York City. We look forward to welcoming you back. Have a wonderful rest of your weekend!
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Simply amazing!
Comment from Hotel Management
Feb. 2, 2024 by Jo, Hotel Management
Thank you very much Okezi for your kind words! It was a great pleasure accommodating your most recent visit to New York City. We hope to welcome you back soon. Have a wonderful day!
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Great place to stay!
Comment from Hotel Management
Jan. 31, 2024 by Manager, Hotel Management
Hi Laura! Thank you for staying at The Wallace and thank you for your kind rating. We are glad to read that you enjoyed your stay and hope to see you again soon!
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Excellent rooms for NYC- lots of storage and small amenities. Easy walk to transportation and dining options.
Comment from Hotel Management
Jan. 30, 2024 by Mel, Hotel Management
Thank Stephan for your kind feedback, we really appreciate it.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Greg V, Hotel Management
Thank you for your feedback we appreciate it and hope you stay with us again!!
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Beautiful room. Employees were warm and accommodating
Comment from Hotel Management
Jan. 28, 2024 by Mel, Hotel Management
Thank you so much Erin for your feedback, we really appreciate it.
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Other than the leaky ceiling, it was amazing!
Comment from Hotel Management
Jan. 25, 2024 by Mel, Hotel Management
Thank you so much Vanessa for your kindness and patience during the incident.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Mel, Hotel Management
Thank you, Kristen,we appreciate your feedback.
5 out of 5
by A traveller

Best Hotel near Central Park

Posted Jan. 23, 2024 on Hotels
The Wallace is the hotel I stay in when I am in NYC. It's location is perfect for me because it's close to restaurants, shops, Central Park, and my daughter's apartment.
Comment from Hotel Management
Jan. 23, 2024 by Manager, Hotel Management
Thank you, Sharon! We appreciate you returning to The Wallace and thank you for your kind words. Looking forward to seeing you again!
5 out of 5
by A traveller from DAVIE

Posted Jan. 21, 2024 on Expedia
Beautiful hotel. The pictures don’t show the magnificence of the rooms and the modern touches. My new preferred place to stay in NY. For a family, the accommodations are super spacious. Looking forward to returning
Comment from Hotel Management
Jan. 21, 2024 by Mel, Hotel Management
thank you so much Jacqueline for the kind words.We really appreciate it.