Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 nov. 2023 sur Hotels
par un voyageur
Publié le 10 août 2023 sur Expedia
Bien agencé, a deux pas du metro.
Bien équipé.
Commentaires de Gestion de l’hôtel
12 août 2023 par Juliana GSM, Gestion de l’hôtel
Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed.We are thrilled that you had a 4/5 visit! This is certainly the experience we aim to provide to all guests.We are happy to hear that you liked our central location (which is very convenient in many aspects) and the facilities in our hotel. If there was anything we could have done to make this stay even better, please let us know!Furthermore, thank you for choosing to stay with us at the Hampton By Hilton Newcastle, we hope to welcome you back again soon. Sincerely,Team Hampton by Hilton
par un voyageur
Publié le 9 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2019 par Mark McGhie, Gestion de l’hôtel
Thank you for taking the time to complete our survey!
par un voyageur
Publié le 21 févr. 2019 sur Hotels
par un voyageur
A recommander
Publié le 10 août 2018 sur HotelsHotel propre personnel agreable
Petit dejeuner complet et savoureux
Tout pret de la gare centrale juste en face et vraiment proche de tous les commerces
par un voyageur
Needs to try harder
Publié le 22 févr. 2024 sur HotelsCentral location hence traffic noise up until midnight, suggest asking for high floor. Room was spacious with very nice bathroom. Mattress was terrible so hard with springs pushing through and the sofa bed was no better, they do offer pillows on request. There was a couple of guys on reception both appeared way to busy to be courteous. Breakfast was good however
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Charlie - GSA, Gestion de l’hôtel
Good afternoon, thank you for taking the time to leave us feedback. We are pleased to hear that you found breakfast and the room satisfactory. We are sorry that you found certain aspects not up to our regular standards; please know that we will pass on this information to the relevant departments. We hope to welcome you back soon!
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Scarlett, Gestion de l’hôtel
Thank you for taking the time to leave a review regarding your recent stay with us. We appreciate any feedback in order to make corrective action where required. We do hope to see you again soon. Kind Regards, Reception Team :)
par un voyageur
Nice stay
Publié le 18 févr. 2024 sur HotelsGreat friendly staff. Nice clean room. Only issue was nightclub noise. Ear plugs are essential.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Scarlett, Gestion de l’hôtel
Thank you for taking the time to leave a response regarding your recent stay with us. We are pleased to hear you received excellent customer service from our staff. We do apologise for any disruption due to city noise at night. On busier nights in the city, it can tend to be slightly noisier. We do try to accommodate our guests as much as possible to ensure a great stay with us. We do hope to welcome you back soon!
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Stay was excellent unfortunately the checkin wasn’t as hotels.com didn’t send the confirmation email over so when I turned up I had no room and the hotel was full but luckily the receptionist was fantastic and after 2 hours of being on the phone she managed to sort it I booked this in June so why wasn’t the confirmation sent plus you can’t contact them joke
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Charlie - GSA, Gestion de l’hôtel
Good morning Mark, thank you for taking the time to leave us your feedback! Our reception staff are extremely helpful and on hand 24/7 so we are pleased to hear we managed to help with your issue. We hope to welcome you back soon.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Had a nice stay for 1 night room and food was lovely. staff polite and friendly
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Scarlett, Gestion de l’hôtel
Thank you for taking the time to leave a response regarding your recent stay with us. We greatly appreciate any feedback given. We are pleased to hear you received great customer service and enjoyed our food provided. Your positive feedback will be passed on to our team :) We do hope to welcome you back soon.Kind Regards,Reception Team
