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Hotel Express Newcastle Gateshead

2.5 star property
Hotel near Quayside in Gateshead

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Photo gallery for Hotel Express Newcastle Gateshead

Double Room - En suite
Restaurant
Family Executive - Shared Bathroom
Reception
Family Executive - Shared Bathroom | City view

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Free WiFi

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Place, Utilita Arena Newcastle
    ‪14 min walk‬
  • Place, St. James' Park
    ‪3 min drive‬
  • Place, Quayside
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room - En suite

Double Room - En suite

Double Room - En suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - En suite

1 bedroom, individually decorated, individually furnished

Twin Room - En suite

  • 36 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Triple Room - En suite

Family Triple Room - En suite

Family Triple Room - En suite

  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room - En suite

1 bedroom, individually decorated, individually furnished

Triple Room - En suite

  • 36 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Shared Bathroom

1 bedroom, individually decorated, individually furnished

Triple Room, Shared Bathroom

  • 37 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single)

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

Twin Room, Shared Bathroom

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Executive - Shared Bathroom

Family Executive - Shared Bathroom

Family Executive - Shared Bathroom

  • 46 sq m
  • City view
  • Sleeps 6
  • 6 Twin Beds

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CA $394 total
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About the area

Gateshead

Heart of Gateshead.You'll find Saltwell Park and High Level Bridge within 2 miles (3 km) of this hotel. Life Science Centre and Tyne Bridge are also within 2 miles (3 km).

What's nearby

  • Utilita Arena Newcastle - 14 min walk - 1.2 km
  • The Glasshouse - 18 min walk - 1.6 km
  • Northumbria University - 3 min drive - 2.6 km
  • St. James' Park - 3 min drive - 2.6 km
  • Quayside - 3 min drive - 2.3 km

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 3 min drive
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Tilley Stone - ‬14 min walk
  • ‪Good Brews - ‬14 min walk
  • ‪Tesco Café - ‬15 min walk
  • ‪The Staiths Cafe - ‬15 min walk
  • ‪Chow Chow - ‬13 min walk

About this property

Hotel Express Newcastle Gateshead

Hotel near Quayside in Gateshead
Hotel Express Newcastle Gateshead offers its guests a vending machine, tour/ticket assistance, and a garden. WiFi is free in public spaces. Hotel Express Newcastle Gateshead also features concierge services, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gateshead hotel.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 269 reviews
The price is CA $62
CA $75 total
includes taxes & fees
Oct 2 - Oct 3
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 09475683

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Hotel Express Newcastle Gateshead Reviews

Reviews

6.0
Rating 10 - Excellent. 65 out of 347 reviews
Rating 8 - Good. 85 out of 347 reviews
Rating 6 - Okay. 54 out of 347 reviews
Rating 4 - Poor. 52 out of 347 reviews
Rating 2 - Terrible. 91 out of 347 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shamsur

Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall, the staff were nice but the room was in awful condition and genuinely couldn't stay here, felt very unsafe and felt uncomfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gabs

Stayed 1 night in Jun 2025

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities, room comfort
When we booked a few weeks ago, we paid a surcharge to pay at the hotel. They took the payment before we arrived and then couldn’t find or reservation when we arrived. Then they told us that we had already checked in! How? The room was not great but then it was only a bed for 6 hrs before we needed to get up at 3am for an early flight. Convenient for Newcastle airport
Stayed 1 night in Jun 2025

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

6/10 Okay

Oluwabori Oluwagbenga

Business traveller
Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 1 night in May 2025

2/10 Terrible

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!
Stayed 1 night in May 2025

6/10 Okay

susan

Travelled with family
It was very basic, not much water pressure in the shower.
Stayed 1 night in May 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mahdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveller
Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Express

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Stayed 3 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay specially for the value! Have been before and no doibt will go again
Stayed 2 nights in Mar 2025

8/10 Good

Muhammad

Stayed 1 night in Mar 2025