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Malmaison Newcastle

4.0 star property
4-star boutique hotel near St. James' Park

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Photo gallery for Malmaison Newcastle

Cocktail bar
Lobby
Lobby sitting area
Cocktail bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(73 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bridge View Room

Bridge View Room | View from room

Bridge View Room

9.6 out of 10
Exceptional
(17 reviews)
  • River view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

  • River view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

9.6 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(27 reviews)
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Newcastle-upon-Tyne

Quayside stay.With a stay at this Quayside hotel, you'll be steps from Quayside and Baltic Flour Mills. Gateshead Millennium Bridge and Live Theatre Newcastle are also within half a mile (1 km).

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.3 km
  • Gateshead Millennium Bridge - 3 min walk - 0.3 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 6 min walk - 0.6 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪The Glasshouse - ‬6 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk

About this property

Malmaison Newcastle

4-star boutique hotel near St. James' Park
Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The business-friendly Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Exterior
Copthorne Hotel Newcastle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 1,870 reviews
The price is CA $80
CA $96 total
includes taxes & fees
Mar 29 - Mar 30
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Malmaison Newcastle to the airport?

Malmaison Newcastle is 7.8 mi (17-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Malmaison Newcastle?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Apr 12, 2026 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Newcastle have an airport shuttle?

Airport shuttle services are not available at Malmaison Newcastle.

How close is Malmaison Newcastle to the beach?

This hotel is 9 mi (12-min drive) from Longsands Beach and 10 mi (22-min drive) from Short Sands. Don't forget your sunscreen!

Does Malmaison Newcastle offer free breakfast?

Free breakfast isn’t provided at Malmaison Newcastle, but full breakfast is offered for a fee of GBP 23 for adults and GBP 12 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison Newcastle?

No, there is no casino at this hotel, but Genting Casino Newcastle (15-min walk) is nearby.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Newcastle?

Free parking is not available at this hotel. Self parking is available for GBP 10 per night.

Does Malmaison Newcastle have a pool?

Malmaison Newcastle does not have a pool.

Does Malmaison Newcastle have a restaurant?

Malmaison Newcastle is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison Newcastle have a spa?

This hotel has a spa, which features mani/pedis, facials, and Swedish massages.

How close is Malmaison Newcastle to downtown Newcastle-upon-Tyne?

Malmaison Newcastle is 0.3 mi away from Newcastle-upon-Tyne.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing view and brilliant staff, breakfast was really good too.
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night in a wonderful hotel in a very special city, especially at Christmas! The Christmas meal was fabulous, our room large and comfortable and staff everywhere were smiley and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quay side location and I had a beautiful room overlooking the bridge
Stayed 1 night in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Lovley place to stay, all staff really friendly and hotel very well presented
Stayed 3 nights in Dec 2025

6/10 Okay

Ella

Business traveller
Liked: Cleanliness
Staff weren’t overly friendly on reception - if I paid full price I’d be a bit disappointed with the room & service.
Stayed 1 night in Dec 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We upgraded for my birthday for the 3 days and our room was only cleaned the once. Had to ask house keeping for loo roll and clean towels and to top up tea/coffee disappointing as friends had stayed here and highly recommended it to us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Large spacious room, comfy beds, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

emily

Stayed 1 night in Dec 2025

10/10 Excellent

Sallyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Our room was very nice with plenty of space including a couch. The breakfast was very nice with a great selection.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

Zunair

Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Russ

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Travelled with group
.
Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Brenda

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Stayed 1 night in Nov 2025

10/10 Excellent

joanne

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Stunning breakfast. Lovely bear area. Party of 4, all would return.
Stayed 1 night in Oct 2025