Ratings based on 938 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 9, 2024
loved it
Comment from Hotel Management
Apr. 9, 2024 by Kendal R Front Desk Manager, Hotel Management
Thank you Carey for staying at Balboa Bay Resort! We look forward to having you back.
by A traveller
Posted Jan. 29, 2024 on Expedia
Beautiful Hotel, confortable, amazing food, I loved the restaurants, great quiality food and amazing ambiance
Comment from Hotel Management
Jan. 31, 2024 by Daniel Z, Front Office Manager, Hotel Management
Excellent to hear and thank you for the feedback, Myriam.We look forward to welcoming you and your family back to the Balboa Bay Resort and Newport Beach.
by A traveller
Posted Jan. 29, 2024 on Expedia
We loved it will come back soon
Comment from Hotel Management
Jan. 31, 2024 by Daniel Z, Front Office Manager, Hotel Management
That's great and thank you for the feedback, Dottie.We look forward to welcoming you and your family back to the Balboa Bay Resort and Newport Beach.
by A traveller
Posted Jan. 25, 2024 on Expedia
We were upgraded to a presidential suite which was amazing! Excellent service
Comment from Hotel Management
Jan. 31, 2024 by Daniel Z, Front Office Manager, Hotel Management
Great to hear and thank you for the feedback, Celeste.We look forward to welcoming you and your family back to the Balboa Bay Resort and Newport Beach.
by A traveller
Posted Jan. 22, 2024 on Hotels
The over all experience was great. My wife and 2 daughters had a wonderful time, except that our sink kept getting backed up and would fill with a horrendous brown fowl water that would stink up the entire entryway. I had to call down to the front desk twice, and actually go down and talk to someone in person to get the problem addressed. The maintenance man who visited the room was exceptional and extremely professional. Management never once reached out to apologize for any inconvenience at all, just sent a bellhop with a new room key and a cart.
Comment from Hotel Management
Jan. 25, 2024 by Daniel Z, Front Office Manager, Hotel Management
Dear Mr. Cooper, thank you so much for the feedback and our apologies on your experience with the sink in the room. Thank you for the feedback and we look forward to welcoming you back soon to the Balboa Bay Resort and Newport Beach
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Daniel Z, Front Office Manager, Hotel Management
Thank you for the feedback and we look forward to welcoming you back soon to the Balboa Bay Resort and Newport Beach
by A traveller from Fountain Valley
Posted Jan. 16, 2024 on Expedia
view fabulous, food delicious and staff was exceptional
Comment from Hotel Management
Jan. 25, 2024 by Daniel Z, Front Office Manager, Hotel Management
Dear Jennifer,Great to hear and glad you enjoyed it. Thank you for the feedback and we look forward to welcoming you back soon to the Balboa Bay Resort and Newport Beach
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 7, 2024 by Daniel Z, Front Office Manager, Hotel Management
Thank you Laury for the feedback. We look forward to welcoming you back soon to Newport Beach and the Balboa Bay Resort.
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Daniel Z, Front Office Manager, Hotel Management
Dear Melissa, Thank you for the feedback and we look forward to welcoming you back soon to the Balboa Bay Resort and Newport Beach
by A traveller
Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Daniel Z, Front Office Manager, Hotel Management
Thank you for the feedback, Marvin.We look forward to welcoming you and your family back to the Balboa Bay Resort and Newport Beach.
